Problem checking for updates - Code 80240442 - Windows Update ran into a problem

Anonymous
2014-04-08T19:18:08+00:00

Just updated to 8.1 update 1 manually hoping that it would clear an issue I'm having with Windows update, but to no avail.  (Oh - and the error message before the Win8.1 Update 1 was 80244FFF.  I think it's the same issue, just a new number.)

I've not been able to connect to Windows Update for over a month, and nothing I've tried has managed to reset it. 

Windows for home | Previous Windows versions | Windows update

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Anonymous
2014-08-13T22:37:43+00:00

bizarre, my update is working after months of failure. i am not joking. BUT only automatically. if i try to check for updates manually i receive the same error code and no updates

AND i believe i have the solution for all of these problems...

i needed to restart my modem. as soon as it had restarted, automatic updates worked. i think all who are suffering from this problem should at least give this a try. just unplug your modem, wait 30 seconds then re-plug in your modem or push the restart button. it is worth a try. 

paz from mexico

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  1. Anonymous
    2014-05-15T05:15:41+00:00

    My machine is UEFI.

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  2. Anonymous
    2014-05-15T03:20:32+00:00

    Obviously you missed all the posts I participated in with the pre-update 1 error code...  I've been having issues on this machine since the first GA patch for 8.1.  I had a good few months that I didn't have the issue, but I have had the issue off and on since going from the RTM to the GA release.  The grace period was likely from the bad press about them stopping updates on 8.1 installs without update 1.  I dealt with all those tiers of their support for about 5 hours total, over 3 remote sessions.  ALL of the support tiers were not that experienced either with what they were doing.  I have been doing .NET programming professional for 8 years.  I have a bachelor's degree in Computer Science and a master's degree in Computer Science and Engineering.  I built the machine I have the issue with, the machine before it, a few other machines, and upgraded every machine I've owned that could be upgraded.  I admit that I don't know everything, but I am pretty good at diagnosing issues in many things. 

    I asked about the UEFI BIOS because the other 5 or 6 machines I have with similar specs and software have not had any issues with updates in 8.1.  This one does though.  Swapping the network adapter, system drive, memory, reinstalling Windows (clean installs and upgrades from 8 to 8.1), resetting windows, trying multiple VPNs, and all the stuff posted on the forum, doesn't fix it.  I also asked because the tier 2 and 3 support kept insisting that it was a bad hard drive, which it could appear to be if there was some issue between Windows 8.1 and the UEFI BIOS.  Since I only have the one machine with it, I have no way of testing any others.  I hadn't even thought of it until I had to deal with UEFI issues when trying to restore my Acronis image last night.

    Don't make assumptions about people based off their handle.

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  3. Anonymous
    2014-05-15T02:21:17+00:00

    Korn this issue has affected a lot of users for over FIVE WEEKS and counting. With all due respect do you think you have found the answer to the inability of users to install the update [UEFI BIOS], especially in light of the fact that tier one, two and three of Microsoft support has been unable to solve the problem with many users which has resulted in the eventual advice to many users to reinstall the operating system and start over? The company announced a "grace period" for another month for providing security updates for those who have not {have been unable to] install the Windows 8.1 update. Why do think MS provided a grace period, because it is a issue related to UEFI BIOS? Take some time to read the thousands of posts about the issue and then post again.

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  4. Anonymous
    2014-05-15T01:26:41+00:00

    Do other people with this issue also have a machine with UEFI BIOS?  The only machine I have the issue on is also the only with UEFI.  I didn't even notice that there was a difference, until I tried to restore my Acronis backup made with True Image 2013...  I had to try it a couple time, change around the UEFI setting, switch it back, and the do a bunch of repairs to my restored version.  I was then able to get yesterdays updates, but I am sure that this error will be coming back.  I thought maybe other people with the issue might also be running a machine with a UEFI BIOS.

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