Problem checking for updates - Code 80240442 - Windows Update ran into a problem

Anonymous
2014-04-08T19:18:08+00:00

Just updated to 8.1 update 1 manually hoping that it would clear an issue I'm having with Windows update, but to no avail.  (Oh - and the error message before the Win8.1 Update 1 was 80244FFF.  I think it's the same issue, just a new number.)

I've not been able to connect to Windows Update for over a month, and nothing I've tried has managed to reset it. 

Windows for home | Previous Windows versions | Windows update

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Anonymous
2014-08-13T22:37:43+00:00

bizarre, my update is working after months of failure. i am not joking. BUT only automatically. if i try to check for updates manually i receive the same error code and no updates

AND i believe i have the solution for all of these problems...

i needed to restart my modem. as soon as it had restarted, automatic updates worked. i think all who are suffering from this problem should at least give this a try. just unplug your modem, wait 30 seconds then re-plug in your modem or push the restart button. it is worth a try. 

paz from mexico

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  1. Anonymous
    2014-05-01T00:00:01+00:00

    Seems like there are several of us in the same boat. Has anyone had success in getting past this issue?

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  2. Anonymous
    2014-04-24T03:57:09+00:00

    Have the exact problem. Started with 80244FFF and now have 80240442. Completely reinstalled OS twice already and issue came back.

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  3. Anonymous
    2014-04-09T19:18:11+00:00

    found this worked for me "Most Helpful Reply"                                     

    thanks to RalphEllis if doesn't work first time try again after it finds the updates turn off LAN. too download

    http://answers.microsoft.com/en-us/windows/forum/windows8_1-windows_update/windows-update-error-80244fff/16f1c7d7-f0e2-4e76-b656-c749287d9713

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  4. Anonymous
    2014-04-08T21:58:25+00:00

    I also had the same error you had originally on one of my machines and hoped it would be fixed by the update, but now get the same 80240442 error as well.

    I had also tried all kind of fixes before but nothing worked. Seems I'll have to keep using wsus offlinethen...

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