Windows 8.1 causes external hard drives to auto-sleep?

Anonymous
2013-10-27T07:38:58+00:00

My 2 external hard drives are always active as I have disabled auto sleep. I didn't have this problem way since Windows 7, but after upgrading to Windows 8.1 from Windows 8, my 2 external hard drives will automatically went to sleep around 10 minutes of inactivity. I have tried the power options, device manager options, but to no avail. Any help? Thanks. 

I'm using NoSleepHD as a temporary fix but I hope there's a permanent fix for this.

Windows for home | Previous Windows versions | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments
Answer accepted by question author
Anonymous
2013-11-01T15:32:42+00:00

Thanks for the trace. We will analyze and get back to you. We published a blog on this yesterday to bring awareness and get help from the community to root-cause the issue. We think this is all due to suspending the device when idle which we never used to do in previous OSes. We will find out if this turns out to be something else.

http://blogs.msdn.com/b/usbcoreblog/archive/2013/11/01/help-after-installing-windows-8-1-my-usb-drive-disappears-or-file-transfers-stop-unexpectedly-r-a-post-title.aspx

Was this answer helpful?

1 person found this answer helpful.
0 comments No comments

164 additional answers

Sort by: Oldest
  1. Anonymous
    2013-11-04T06:55:16+00:00

    Why Microsoft don´t fix this better than users? You were the ones who built Windows 8.1 for the worst. You you update this annoying thing be careful next time you put something in the market. This is NOT a free Microsoft product because I have to buy a COMPUTER.

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2013-11-04T21:49:21+00:00

    Im sorry reg hack does not work for me

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2013-11-04T22:04:29+00:00

    Did you do everything like the tutorial said .. because it should work fine .. works for 99.9 %

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2013-11-04T22:57:41+00:00

    yes everything three times now first time it lasted about twenty mins, the other 2 not at all. Using KeepaliveHD will do me until Microsoft fix this and other issues properly ie Skype

    Was this answer helpful?

    0 comments No comments