Windows 8.1 causes external hard drives to auto-sleep?

Anonymous
2013-10-27T07:38:58+00:00

My 2 external hard drives are always active as I have disabled auto sleep. I didn't have this problem way since Windows 7, but after upgrading to Windows 8.1 from Windows 8, my 2 external hard drives will automatically went to sleep around 10 minutes of inactivity. I have tried the power options, device manager options, but to no avail. Any help? Thanks. 

I'm using NoSleepHD as a temporary fix but I hope there's a permanent fix for this.

Windows for home | Previous Windows versions | Devices and drivers

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Anonymous
2013-11-01T15:32:42+00:00

Thanks for the trace. We will analyze and get back to you. We published a blog on this yesterday to bring awareness and get help from the community to root-cause the issue. We think this is all due to suspending the device when idle which we never used to do in previous OSes. We will find out if this turns out to be something else.

http://blogs.msdn.com/b/usbcoreblog/archive/2013/11/01/help-after-installing-windows-8-1-my-usb-drive-disappears-or-file-transfers-stop-unexpectedly-r-a-post-title.aspx

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  1. Anonymous
    2014-11-29T20:21:37+00:00

    I heard there skipping windows 9. Bad Luck number or something.

    Yes I use keepaliveHD.

    I still think Windows 7 is faster. Windows 8.1 is running the app start menu which is taken unnecessary memory. My fan doesnt seem to be constantly running in 7.

    I like 8.1 though. Weather, Mail, News etc. its great.

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  2. Anonymous
    2014-11-29T19:58:27+00:00

    I think we've been abandoned by Microsoft. There obviously to busy building Windows 10.

    You mean Windows 9?  I've heard something about 9.  Anything would be better than 8.1.  Thanks God for Classic Shell.  I did see an app a while ago before I rebooted (now I lost it) about an app for keeping your external hard drive awake by pinging it or something every few minutes.  It's a shame that one has to use software to correct Windows OS.

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  3. Anonymous
    2014-11-29T19:47:37+00:00

    I think we've been abandoned by Microsoft. There obviously to busy building Windows 10.

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  4. Anonymous
    2014-11-29T19:04:29+00:00

    Is there another way to fix this?

    Where do you get help with this since there are no further responses here.

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