Windows 8.1 causes external hard drives to auto-sleep?

Anonymous
2013-10-27T07:38:58+00:00

My 2 external hard drives are always active as I have disabled auto sleep. I didn't have this problem way since Windows 7, but after upgrading to Windows 8.1 from Windows 8, my 2 external hard drives will automatically went to sleep around 10 minutes of inactivity. I have tried the power options, device manager options, but to no avail. Any help? Thanks. 

I'm using NoSleepHD as a temporary fix but I hope there's a permanent fix for this.

Windows for home | Previous Windows versions | Devices and drivers

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Anonymous
2013-11-01T15:32:42+00:00

Thanks for the trace. We will analyze and get back to you. We published a blog on this yesterday to bring awareness and get help from the community to root-cause the issue. We think this is all due to suspending the device when idle which we never used to do in previous OSes. We will find out if this turns out to be something else.

http://blogs.msdn.com/b/usbcoreblog/archive/2013/11/01/help-after-installing-windows-8-1-my-usb-drive-disappears-or-file-transfers-stop-unexpectedly-r-a-post-title.aspx

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  1. Anonymous
    2014-11-24T12:26:18+00:00

    Is there another way to fix this?  I do not understand the numbers for the PID and VID for Fantom Green Drive 2TB GD2000U3 nor how to use the Registry fix. My right two 3.0 USB ports work on my ASUS Laptop, but the external drives disconnects occasionally and is constantly going to sleep while I'm working on it..  It seems to have no problem waking up, I'm just afraid I'm going to wear out the drive as I work on it a lot plus the constant delay.

    My left two USB Ports are unreliable as they constantly disconnect while working.  ASUS would not fix my machine under warranty so I've never been able to use them.  Not sure if it's hardware or drivers but I tried reinstalling the drivers (I think) but made no difference.

    Thanks for any help. Hopefully I can come back to this as I keep getting an error that this page is unavailable.

    Tim

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  2. Anonymous
    2014-11-24T11:51:07+00:00

    Registry patch worked for me.

    http://blogs.msdn.com/b/usbcoreblog/archive/2013/11/01/help-after-installing-windows-8-1-my-usb-drive-disappears-or-file-transfers-stop-unexpectedly-r-a-post-title.aspx

    I couldn't figure that one out.  Would be nice if they had a patch or file to .exe.

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  3. Anonymous
    2014-11-24T09:49:26+00:00

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  4. Anonymous
    2014-11-23T19:52:54+00:00

    I installed the update 2911106.

    No It doesn't help

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