Windows 7 Video Hardware Errors, frequent crashes, screen freezes.

Keeping fingers crossed that  your card stays stable. One more thing -

• My current machine is the first I've had with integrated graphics, and I didn't really pick up on yours

using an ATI/AMD Integrated graphics.

The Intel Integrated graphics drivers don't seem to conflict with the drivers for my AMD card, but

in your case I would probably be inclined to uninstall the ATI/AMD graphics drivers.

They may be conflicting with the Nvidia drivers, as evidenced by the second error message, and may

have been the source of you problems all along.

I failed to mention that you should be able to enable and disable the Integrated graphics in BIOS.

• With my machine if I enable the integrated and disable the card in Device Manager when I reboot it

stays on Integrated, but different motherboards have different ways, and  this may also have something

to do with the Integrated graphcis not showing when your GTX650 is active. Just a guess.

• The first error message is what I get when I re-enable my AMD card after a reboot or shut down if I

have disabled it to force the use of the Intel HD graphics.

This does not happen if I re-enable the card before shutting down as the drivers are still loaded.

"How would I know which disk "Device\Disk5\DR8 (24-12-2013)" is?  "

Disk 5 should pertain to the port you plug the HDD cable into on the motherboard. If you had

more than one HDD is would show Disk x. Don't really know what DR8 relates to.

"And what exactly are paging errors?"

• Top secret. I'd have to kill you if I told you.     Nah! -

I had a look, and it's probably just another thing that happened as a result of whatever it is that

has been causing the crashes and BSOD's.

Quote from another site -

"At it's most basic, the error means that your PC asked for a page of memory in order to continue, and the page was not available. Windows was unable to continue with the processes it was running, and crashed with a BSOD."

You've got some Services running that you may be able to disable or at least Stop if you're no longer

using them. Maybe the Apple Mobile Device, I-pod service ? If you don't use a printer you can disable

the Print Spooler. You may be able to identify other running services that you don't need.

The fewer processes running in the background the better for gaming performance.

Note that if you disable or stop a Service that is needed you will usually get an error message that

specifies the Service you need to re-enable or start.

You could also uninstall the Nvidia Updater (we macho gamers do our own search of the Nvidia site

and download ourselves - Don't we....).

You can do similar with other software that has an auto update feature (Skype).

Either disable the option in the software options or via Services, or the Startup tab in  msconfig.

These auto update services can cause games to crash if you are on line and they decide it's time to check for an update.

Obviously your Anti-Virus is a exception. I also let Adobe Flash inform me, but don't I let anything

install updates automatically. Including Windows Updates.

Alright, this reply pertains to both of your posts.

First off, here is the full Speccy url taken with my GTX 650 as the card being used:

http://speccy.piriform.com/results/rOdiQYuLJqunxpPipgQH2bS

I tried the test you suggested, where I first try putting my GTX 650 in the computer but not plugging it in to power.  When I turned on the computer I get input from my integrated card just fine, no crashes or anything.  The one weird thing that was very noticeable was that the fan on my GTX 650 went into overdrive.  It sounded like it was running at triple its normal capacity (even though it wasn't supplying any output to my PC).  I have no idea why this happens, I even tried turning off the computer and booting again with the same result.

I then tried plugging in the power to the GTX 650 as you suggested, while still keeping the DVI cable on the integrated card output.  With this arrangement I cannot get any output from the integrated card.  Booting up the computer gives no input to my monitor.  However if I change the DVI cable to the output from my GTX 650, output is fine.  It seems my computer automatically defaults to my GTX 650 over my integrated, when both are connected.  It just ignores the integrated card in this arrangement.

When I look at the device manager I cannot see the integrated card drivers at all, just like Speccy can't.  MSI Afterburner can only see one card as well.

When I first booted running with the GTX 650 and got into my desktop, I received the following error message:

Maybe this is because when my computer starts, it still tries to run the drivers for my integrated card?

At this point I downloaded and installed driver 314.22 for my Nvidia card, as well as MSI Afterburner.

When I rebooted to get the driver working, I received this error message upon reaching the desktop, somewhat similar to the last one:

However everything was still running fine, so I opened up MSI Afterburner and set it to record data.  I then started up Fallout New Vegas to put some stress on the card and played for about 15 minutes.  After this I stopped the data recording.  The file with this data is here:

http://www16.zippyshare.com/v/17476690/file.html

Just a note, while my GTX 650 was running, I checked the screen refresh rate settings.  Doesn't look like I can raise the hertz above 60 without changing to a worse resolution and/or other color settings.

I'm disappointed that nobody has been able to help me with the dump files.  I even sent them via private message and the guy never got back to me.  I feel like a jerk opening a third thread just because I want someone to help me, so I will wait a little longer and work with this thread before I make a 3rd.

I ran chkdsk on my hard drive this morning, took about 4 hours.  I actually wasn't at my computer most of the time it was running, but I did see that there were no bad sectors.  There was some free space reallocation.  I didn't see the final results, I'm assuming if something is actually wrong I would have been told upon entering desktop afterwards?  I came back and my computer was just on the log in screen.

How would I know which disk "Device\Disk5\DR8 (24-12-2013)" is?  And what exactly are paging errors?

How concerned about the motherboard error should I be?  That sounds pretty serious.

Thanks for letting me know about Bonjour and Hotspot Shield.  Forgot I had either of those, both of which I don't need.  I uninstalled them so I shouldn't have any more problems there.

I disabled windows indexing and rebooted, so hopefully I won't have any more issues with that.

As of now, my PC has been running for about 2 hours... no crashes yet.  Maybe the 314.22 driver is working.  It also occurred to me that last time I edited the registry for TDR, I didn't reboot (stupid), so the effects of that edit never occurred until now.  Maybe that helped.  I'm hoping my computer will stay on just fine and not crash, if it does for a couple days I will try installing the newest Nvidia driver for my GTX 650 and see what happens.

Thanks again!

When I hibernate my computer I close all open programs beforehand, wouldn't that help prevent problems?

And would you suggest I shut down my computer most of the time, or put it to sleep?  I am concerned about power use while the computer sleeping.  The other problem is that my computer takes a while to boot up...

I generally hibernate because the pc is so fast coming back on.  I reboot about once a week.

I am going to try to start working through your other two posts, might take me a while so don't be surprised if I don't post back here for at least a couple days.

Error reports -

It looks like mini-dumps are being made, and there are others here who know more about dealing with them.

I was hoping one of them would drop in by now.

Maybe you need to go back to your old thread from before getting the card replaced and post more recent dump files, and if you don't attract SpiritX, Patrick, Gerry or one of the other more technically proficient to that thread, start an new thread  and include links to several more recent dump files along with the Error Logs, temps and the fixes we've  gone over here to date.

You could also try the Nvidia forums again.

• Did we have you check your HDD ? If not, run chkdsk to verify the HDD is not getting errors.

There are HDD errors  - several  controller error on Device\Disk5\DR8 (24-12-2013) -

and tons of paging errors (not sure if these are significant, but I don't have any).

• Meanwhile - I believe we went over the Nvidia drivers earlier, but maybe you need to try the 314.22 driver.

Drivers after this were a problem with series 400 & 500 but lets see if your GTX650 does better with

them. My GTX560ti works well with the 331.58...  but any port in a storm, eh!

Do the full uninstall regime using Driver Fusion after uninstalling and rebooting.

As I mentioned above, I'm not well versed in error reports or dump file intrepretation, but -

Obviously there are a lot of critical errors relating to the system shutting down without cleanly

rebooting due to not responding, crashing or loosing power.

These in turn would lead to other errors such as TDR. and software 'terminating unexpectedly' .

• There are also errors regarding drivers failing to load. This could be due to the system crashing

before Windows loads.

• At least one error regarding the motherboard NorthBridge  is ominous, but may also result

from whatever else may be causing the machine to crash.

• It may be the current nvlddmkm errors are being caused by you having the Nvidia drivers installed

without the card being installed.

-  There are times when there are a lot of  Bonjour  Service errors.

One of our old posters - Zuh l , fixed this by setting the Bonjour service to  manual.

However, it seems Bonjour can also cause a crash when the program is open

and Sleep or shut-down is attempted (maybe Hibernate too ? ).

• For more information regarding  Bonjour  you may want to visit the Apple forums.
• HotSpot Shield  has regular errors which seems to crash  ole32.dll. .
• If you have Windows Firewall enabled with Hotspot Shield disable Windows firewall.
• If you don't have Windows firewall enabled Disable or uninstall Hotspot Shield and enable the

Windows Firewall.

• Wouldn't have to do with your issue, but -

There are also a lot of  Search errors which reckon the 'content index database' is corrupt.

Not sure as I have Search Indexing disabled, but I imagine disabling indexing and

rebooting would clear the corrupt data base. Enable  search indexing after reboot if you wish.

.

More - [ I'll  come back with something on the Event Logs later it no one else does ....

(Skydrive is not necessary, just the standard suggestion ). ]

Speccy shows both my Intel HD graphcis  and dedicated card, even with the Intel HD disabled

in Device Manager. Also if I unplug the cable. It's not critical that it doesn't show on yours, but

is a curiosity.

• We have verified the monitor input is OK because you use the same one with both graphics options.
• It's good the psu is mounted in the top. As you can imagine, a bottom mounted psu on carpet would

have the air intake blocked by the carpet, which would also be shedding dust and fibres into the psu.

"Ive always thought it was a bad idea to run off of one card while having the other one hooked up inside the PC at the same time. "

There is no harm having both graphics processors enabled. I keep both graphics processors connected

to my monitor. The machine defaults to the card, but I tend to disable the Inte HD in Device Manager.

No logical reason, but it's what I do.

I generally only use the Intel HD when troubleshooting games to verify they will run on that version of Integrated Graphics. When I do this I have to disable the card via Device Manager in order use the Intel HD graphics.

• I would use the Intel HD more often to save some power, but I forget to switch to the the card and that throws the settings of in some games. Not a big deal, but the card runs in a reasonably low power state when in 2D mode anyway.

Test :

• Try leaving the card in the machine with no power connected when using the Integrated graphics .

If you have another cable and monitor input leave it out for now.

• If the machine crashes it's looking more like a possible fault in the motherboards  PCI-e slot  or the PCI-e controller, as the card should be inactive.
• If the machine does not crash with the card installed and no power connected, shut down and switch

off. Then leaving the Integrated graphics connected, attach the power cable to the card and re-boot.

If there is no crash does the card show in Device Manager ?

• If the machine does not crash with the power connected to the card when using the Integrated graphics, leave it as is for a day or two to see if you still get this reoccurring crash.

If it does crash, after the power is connected where does that leave us ?

Same place ;)  ? Gpu or psu ?  Maybe, but lets see what we get from the error reports.

• If the machine does not crash when the power is connected to the card and you have booted into

Windows using the integrated graphics go to Device Manager and enable the card, if it is not already,

and switch the cable from the integrated to the card.

The screen will likely go black while the monitor detects the new signal, but hopefully you won't have

to reboot.

• If you have two cables use one on each graphics processor as this will make changing between

Integrated and the card work more smoothly when enabling/disabling via Device Manager.

Note that your may have to use your monitors OSD option to switch between DVI and VGA after

disabling one or the other graphics processor.

When I switch from my HD7970 to Intel HD  I have to use the monitor to select VGA, but when I

switch back to the card the monitor automatically switches back to DVI.

The same happens if I have both processors enabled in Device Manager.

• Also, if I shut down, or reboot while using the Intel HD, when I switch  back to the card from the Intel HD

I have to reboot to reload the drivers for the card, so try to avoid rebooting or shutting down

while using your Integrated graphics, at least while testing.

Re-enable the card via Device Manager before shutting down or rebooting.

When it comes time to reconnect the card to the monitor run MSI Afterburner and set it up to

save a log file so you can verify the card switches to 3D mode (clock speed and voltage goes up)

and that the voltage stays steady when in either 2D or 3D mode.

Regarding the monitor resolution.  Yes, the Integrated may limit the refresh rate. While there is not

much difference 60Hz is the preferred option on a PC monitor.

I only asked about 75 Hz because it would be the best option, if available.

Apparently some monitors have a theoretical 75Hz but it's not always attainable.

.