Windows 7 Video Hardware Errors, frequent crashes, screen freezes.

Anonymous
2014-01-24T22:41:50+00:00

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***EDIT: This question has been answered in this linked thread:***

http://answers.microsoft.com/en-us/windows/forum/windows_7-system/viewsonic-vx2250wm-led-monitor-no-signal-at-times/3bd66f8c-2011-444c-8f32-5e7ab08a8f4c

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Note:  This question is a continuation of another question I asked where the person who was helping me disappeared, and no one else paid any attention to the question.  If asking another question is a violation of the windows community forums policy, please let me know.

In my last question I refined my problem down and removed the following possibilities:

-Virus/malware

-Monitor or monitor drivers

-Cables

-Windows updates

-Audio drivers

-Older graphics drivers simultaneously installed or other extra installed unnecessary drivers

-Graphics card position in computer

-Computer memory issues

I have the following information regarding the problem:

Screenshot of error report:  http://postimg.org/image/ot731vgmd/

Error report dump files and data: http://www62.zippyshare.com/v/58929113/file.html

I am trying to figure out right now if something is physically wrong with my graphics card, if I have a driver issue, or something else.

Is it possible my graphics card is not receiving enough power?

The card, a 1 month old Nvidia GTX 650, is installed with the latest safe driver while the crashes are happening.  Should I try reverting to an older driver?

Any help is greatly appreciated.

Edit:  Just tried to uninstall the current driver of my graphics card.  Halfway through the uninstallation process I was asked to restart my computer.  After restarting my screen loses input before even getting close to letting me log in.  Can't even access the computer any more.

Windows for home | Previous Windows versions | Devices and drivers

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  1. Anonymous
    2014-03-09T00:23:25+00:00

    I have reuploaded the system information file.  I don't remember putting my cursor in the report last time, but I made sure to not this time.  This is the link:

    https://onedrive.live.com/#cid=D4639762BC255B34&id=D4639762BC255B34!141

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  2. Anonymous
    2014-03-08T09:07:24+00:00

    Please provide a copy of your System Information file. Type System Information in the Search Box above the start Button and press the ENTER key (alternative is Select Start, All Programs, Accessories, System Tools, System Information). Select File, Export and give the file a name noting where it is located. Do not place the cursor within the body of the report before exporting the file. The system creates a new System Information file each time system information is accessed. You need to allow a minute or two for the file to be fully populated before exporting a copy. Please upload to your OneDrive (formerly Sky Drive), share with everyone and post a link here. Reports in normal mode preferred. Please say if the report has been obtained in safe mode.

    For help with OneDrive see paragraph 9.3:

    http://www.gerryscomputertips.co.uk/MicrosoftCommunity1.htm

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  3. Anonymous
    2014-03-07T23:25:31+00:00

    I'm having a ridiculous amount of trouble trying to determine exactly what motherboard I have and what BIOS update I need for it.  I have determined that my current configuration is:

    FOXCONN 2AB1 Motherboard

    AMD 785G Chipset

    AMD SB700 Southbridge

    American Megatrends Inc BIOS

    Version 6.05 January 18th 2011

    I don't really understand where to go to find the proper BIOS update, I have tried both the FOXCONN and AMI websites with no luck.  The HP website makes no sense, when I look at BIOS updates listed under my computer, two different ones are listed.  Neither of them sounds at all like my motherboard or current BIOS!  They are called H-RS880-UATX Motherboard BIOS Update and N-Alvorix-RS880 Motherboard BIOS Update.  How in the world do I know what BIOS update I need to install.  I don't want to screw this up.

    On the same note, if finding a BIOS update is this hard, how the heck do I find a proper SATA update?

    http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4063&lc=en&cc=us&dlc=en&sw_lang=&product=5049516#N737

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  4. Anonymous
    2014-03-06T08:25:29+00:00

    Ok, sounds good, I am going to try resetting the CMOS and updating my BIOS drivers.

    Where would I get a SATA update from? I'm assuming that wouldn't also be on the HP web site?

    Also, is there any way I can find out if my PCI slot is bad, short of trying the graphics card in another PC?

    By the way, things are getting busy for me again, so it might be a while before I can actually do this troubleshooting and get back.  Don't be surprised if I don't post about the troubleshooting for 2-3 days.

    Thanks.

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  5. Anonymous
    2014-03-05T08:03:05+00:00

    No problems with any capacitors, and the board doesn't have any residue.

    By the way, do you have any explanation for why my GTX 650 fan runs at very high speeds when not connected to power in my PC?

    It usually takes more like five or more years for capacitors to start having problems, but there are

    exceptions, so it was worth a check.

    I believe the fan is controlled from the PCI-e slot power, but I'm not sure why your gpu fans would be

    spinning up.

    I only meant for you to leave the power leads off earlier as a test to see if the machine crashes just from having the card in the slot, so it would be best to leave the power connected if the drivers are not installed, as the card will still be inactive until you reinstall the drivers, and the machine should not crash.

    It may be the fan speed controller is activated from the main power lead.

    • I know that fans will sometimes spin up before Windows finishes loading, but normally the fans

    don't spin up when uninstalling and reinstalling drivers, so I'm not sure of the connection.

    However, I did unplug the power from my card before my post on 27 Feb to verify if it would show in Device Manager without power (didn't),  but the fans didn't speed up during that short period.

    • Resetting the CMOS is a way of resetting the BIOS to default when you can't boot into Windows.
    • To reset the CMOS you switch the machine off and pull out the battery from the motherboard.

    There should be a two pin jumper on two of three pins. You pull the jumper and switch it to the other

    pin (still on two) and then put it back in the original position. Replace the battery and the BIOS

    will be back at default settings.

    • If the BIOS has never been updated it may help. Note that is can be risky if the machine is not

    stable. If the machine crashes during the update it can bork the BIOS. If your motherboard has

    dual BIOS there is hope, if not a crash could spell disaster.

    • You manual should give an outline of the update options available for your machine. I usually

    download and install rather than risking an on line automated install.

    • NIC are network adapter drivers - RAID are for HDD's but are often bundled as SATA/RAID,

    so while you may not need updated RAID for your single HDD configuration a SATA update

    may be beneficial.

    If you can find the driver page for your machine on the HP web site try them first, but you may

    also be able to use drivers direct from FOXCONN.

    .

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