Nokia 1520 Microphone problems

Anonymous
2014-06-23T14:26:29+00:00

Hey,

I have a nokia lumia 1520 and Im having trouble making phone calls, people cant hear me talk, Only when I set it to handsfree people can hear me. Im pretty sure it has to do some with the noise cancelling, cancelling out my voice.

any software update to solve this issue?

Windows for home | Other | Devices and drivers

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  1. Anonymous
    2014-06-25T08:16:47+00:00

    Im located in the netherlands

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  2. Anonymous
    2014-06-25T12:50:51+00:00

    For Netherlands, you can use this link: http://www.nokia.com/nl-nl/support/faq/?action=singleTopic&topic=FA142987.

    If the issue remains, I suggest sending the phone to a Nokia Care Point for an evaluation & repair: http://www.nokia.com/nl-nl/support/care-online-repair/.

    Note: Be sure to have a backup file to avoid any data loss: http://www.windowsphone.com/en-ph/how-to/wp8/settings-and-personalization/back-up-my-stuff.

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  3. Anonymous
    2014-08-06T14:14:28+00:00

    allright I finally had time to try this fix but it doesnt help except for wasting my time, Im a bit frustrated because I cant make a normal phonecall with my phone...

    I guess I have to send it in for repairs...

    I allread requested repairs some while ago but I didnt go through with it because I fixed it myself. but I allready payed for the ups shipping, can I use the same ups label for these repairs??

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  4. Anonymous
    2014-08-08T12:57:01+00:00

    I would love a reply for the reply underneath

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  5. RedSpook-9082 4,765 Reputation points Volunteer Moderator
    2014-08-08T13:11:52+00:00

    Unless there is a validity stated on the label itself only the Care facility with which you booked the collection can provide you with an answer.

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    2 people found this answer helpful.
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