Nokia 1520 Microphone problems

Anonymous
2014-06-23T14:26:29+00:00

Hey,

I have a nokia lumia 1520 and Im having trouble making phone calls, people cant hear me talk, Only when I set it to handsfree people can hear me. Im pretty sure it has to do some with the noise cancelling, cancelling out my voice.

any software update to solve this issue?

Windows for home | Other | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

61 answers

Sort by: Newest
Most helpful Newest Oldest
  1. Anonymous
    2015-08-25T18:57:49+00:00

    I'm not sure this is the issue. The problem at its most fundamental is that the mic for voice telephony does not work. When I attach my BT or wired headset, I can speak to people, but when I switch the phone call to voice, whether connected to BT or wired, the mic does not work.

    Can you use the mic for voice telephony at any time?

    • when not connected to wired or BT headset ?
    • when connected to either or both wired or BT headset (turn BT and speaker off)?

    thanks

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  2. Anonymous
    2015-08-25T18:46:48+00:00

    How do you know this? I'd like to know where you're coming from before I take it to a repair shop and get them to change the mic. I have to pay myself because no more warranty. Thanks

    Was this answer helpful?

    0 comments
  3. Anonymous
    2015-08-16T05:57:13+00:00

    extremely helpful........

    Was this answer helpful?

    0 comments
  4. Anonymous
    2015-07-24T18:43:03+00:00

    I've got the same problem.  The microphone works, but just barely.  I called my phone to hear what it was like and you can hear the person, but they are just very very quiet.  It is so quiet that it is almost impossible to make out any words.

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments
  5. Anonymous
    2015-07-14T21:02:01+00:00

    I too have this issue. Ive replaced the microphone/USB board. It worked for day, then stopped. The interesting part, Ive take the phone apart several times. Each time I completely disconnect the battery and microphone connectors from the board, let it sit for a few minutes then put it all back together. Each time the microphone works for about a day, then cuts out.

    Any response from a Ms or Nokia employee would be nice.

    Was this answer helpful?

    0 comments