Nokia 1520 Microphone problems

Anonymous
2014-06-23T14:26:29+00:00

Hey,

I have a nokia lumia 1520 and Im having trouble making phone calls, people cant hear me talk, Only when I set it to handsfree people can hear me. Im pretty sure it has to do some with the noise cancelling, cancelling out my voice.

any software update to solve this issue?

Windows for home | Other | Devices and drivers

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  1. Anonymous
    2014-10-25T12:27:45+00:00

    Just replace the microphone, and back with news. Regardly ,for me, it is a hardware problem , since i replace it ,and now is working just fine.Is working even better than another 1520 i've tested :). I mention that i was having the same problem, people hear me like i was under wather , only when I set it to handsfree people can hear me clearly. Changing the microphone was a little bit hard, but i've done it.Since it is not so expensive , i advice you to buy one , and test it,even if you won't fix it on the board , just plug the band on the mainboard.

    I've heard that 1020 have the same problem.

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  2. Anonymous
    2014-10-17T07:46:48+00:00

    I have microphone sensitivity problems only when calling via headset: people can't hear anything. I tested several headsets: same result. I also tested recording a voice-memo both via headset and via device microphone: both clear. So my hypothesis is that it has to do with the phone-software. 

    Nokia: as I find many problems on internet on this and at my Company (>40.000) Nokia has already a bad reputation...I suggest you solve these problems with highest priority!!

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  3. Anonymous
    2014-10-14T12:36:55+00:00

    I am getting this problem too. Tell us if change it worked for you.

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  4. Anonymous
    2014-10-13T13:50:20+00:00

    Hy,

    Have the same problem with mic 1, so i just order a Audio tape with microphone.I will replace it and get back with news as soon as i can,so to see if is a hardware problem.

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  5. Anonymous
    2014-10-09T10:52:05+00:00

    I have exactly the same problem. The call MIC doesn't work but other mics work fine. It might have to do with the 8.1 update. Any clue on how to resolve this?

    Please answer nokia support!

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