Shut-off after 60 seconds Bitlocker

I'm having the exact same issue with the following setup:

Intel Xeon E3 1231 v3

Asus H97-Pro (UEFI 2705)

4x 4096MB Kingston KVR1333D3N9/4G

Samsung SSD 840 EVO (Firmware EXT0CB6Q)

ASUS Strix NVIDIA GeForce GTX 970

Enermax MODU87+ 600W

Windows 8.1 Pro 64bit

I'm running Windows Bitlocker with Hardware Encryption (Windows eDrive) enabled on my EVO 840 SSD. The system runs stable, except when I'm at the password prompt of Bitlocker (random crashes).

Every time it crashes, I get 2 Kernel-PnP warnings in my windows event viewer:

• Event 219 \Driver\WUDFRd failed to load for the device ACPI\PNP0A0A\2&daba3ff&1
• Event 219 \Driver\WudfRd failed to load for the device ROOT\WPD\0000

It seems that this device is the "AMDA00 Interface". Updating/reinstalling the ASUS Probe II Sense Driver 1.0.1.0 did NOT help.

It really seems that this is an ASUS-related issue.

I just submitted the needed details to an ASUS-employee, and he promised me to forward my information to Taiwan.

Really, we need more people reporting this to ASUS! Please, open a ticket, submit necessary information!

Hi,

Have you also asked about any known issues in the ASUS forums?

ASUS - Service <-- includes Live Chat

http://www.service.asus.com/

ASUStek Support

http://support.asus.com/

ASUStek Forums

http://vip.asus.com/forum/default.aspx?SLanguage=en-us

ASUStek Drivers

http://support.asus.com/download/download.aspx?SLanguage=en-us

Also check with Samsung Support to see if there are known issues with the SSD and

encryption.

Samsung SSD

http://www.samsung.com/us/computer/memory-storage

Samsung - Support

http://www.samsung.com/us/support/

Samsung - Visit Your Country Site

http://www.samsung.com/us/common/visitcountrysite.html-------------------------------------------------------------------------------------------------

Bitlocker is more frequently used and supported by those in the TechNet IT Pro Forums.

Learn more about BitLocker Drive Encryption

http://windows.microsoft.com/en-us/windows7/learn-more-about-bitlocker-drive-encryption

Help protect your files using BitLocker Drive Encryption

http://windows.microsoft.com/en-us/windows/protect-files-bitlocker-drive-encryption#1TC=windows-7What is a BitLocker recovery key?

http://windows.microsoft.com/en-us/windows7/what-is-a-bitlocker-recovery-key

TechNet - Bitlocker Overview

http://technet.microsoft.com/en-us/library/hh831713.aspx

TechNet - Windows 8/8.1 IT Pro

http://social.technet.microsoft.com/Forums/en/category/w8itpro

TechNet - XP, Vista, Windows 7, and Windows 8/8.1 IT Pro Forums

http://social.technet.microsoft.com/Forums/en/category/w7itpro,w8itpro,windowsvistaitpro,windowsxpitpro,windowsintune

TechNet - Forums

http://social.technet.microsoft.com/Forums/en/categories/

TechNet - Where is the Forum For…?

http://social.technet.microsoft.com/Forums/en/whatforum/threads

Hope this helps.

Rob Brown - Microsoft MVP <- profile - Windows Expert - Consumer : Bicycle <- Mark Twain said it right!

Up until now I always thought this is a problem only related to my PC / Motherboard (which is a Asus Z87-Plus).

The error - which is easily reproducible - was as follows:

When the Uefi prompt for the Bitlocker password appears and I immediately entered the password, the computer would restart itself.

Only when I waited a little chances would be, that it would work.

I just had to be careful to not run in the 60sec timeout after which the PC would restart too (which is normal behavior).

Now some infos which might be important to know:

• I completely turn off power for the whole PC (with a switchable power distribution) every night
• I don't have the latest Bios (which I'm reluctant to install, because that's something I don't change lightly)
• I didn't update the AMDA00 device driver

What I read should help: enabling virtual memory; unfortunately I already had it enabled (off course on my Bitlocker encrypted 840 Pro) BUT it was set to a fixed 1024MB.

Last week I changed it to "system managed" and since then I haven't encountered the error!!

Ok, it has only been a week, but that's my resolution for now; and hopefully forever^^

Asus support got back to me today and proposed a solution that (so far) works.  Let me know if this works for anyone else:

open up command prompt window as administrator:

type in this command:            bcdedit /set {bootmgr} bootshutdowndisabled 1

press enter key, wait couple seconds then exit window. reboot the system and see if issue is resolved.

Asus support got back to me today and proposed a solution that (so far) works.  Let me know if this works for anyone else:

open up command prompt window as administrator:

type in this command:            bcdedit /set {bootmgr} bootshutdowndisabled 1

press enter key, wait couple seconds then exit window. reboot the system and see if issue is resolved.

Hi

This is also working for me. I have a Dell Inspiron 2350 AIO PC and have been having this issue for almost a year now. Neither Microsoft nor Dell could resolve this issue - and from the resolution above which seems to be working it appears to be a very simple solution!

Thanks for the post!