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Hi,
When I leave the Bitlocker log-in screen inactive for 60 seconds the computer just shuts off. Is this a feature, a bug, or some hardware issue? I already reinstalled Windows.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
If you used windows update to update it then WU will take the appropriate action to suspend bitlocker during updtes that require auto restarts
Are you still having an issue? What does it say in event viewer after the shut downs.
Look for the event viewer section for help using it
There is nothing about this event in the Event Viewer, let alone anything that happened before it since the system was turned on.
The suspension of Bitlocker before you do a BIOS update is merely to prevent Bitlocker from going into recovery mode.
The BIOS update should have took if it was from Windows Update since it should automatically suspend bitlocker. You can check if it was installed using the command prompt command systeminfo.
This may help explain why it is restarting
http://www.vindamedia.com/windows/help/bitlocker-log-in-turns-off-after-60-seconds
It was kind of long, I figured it would be better as a web page. The page was just created and is currently a rough draft so if you see any errors let me know. I didn't want you to have to wait for a final review of the new page.
The BIOS update should have took if it was from Windows Update since it should automatically suspend bitlocker. You can check if it was installed using the command prompt command systeminfo.
This may help explain why it is restarting
http://www.vindamedia.com/windows/help/bitlocker-log-in-turns-off-after-60-seconds
It was kind of long, I figured it would be better as a web page. The page was just created and is currently a rough draft so if you see any errors let me know. I didn't want you to have to wait for a final review of the new page.
Has anyone perhaps found a solution to this issue?
I purchased a new Dell Inspiron 2350 with Windows 8.1 which I upgraded to 8.1 Pro and activated bit-locker and am experiencing the same issue.
I checked and I already have the latest BIOS version.
Jared,
Thanks for the tip about suspending Bitlocker and THEN updating Dell XPS8700 BIOS.
Just done it & it appears to have worked.
Thanks again.
