Hi,
Thank you for posting in the Microsoft Community Forums.
Follow these steps and check the status.
- Access “Control Panel” and click on “Power Options”.
- Click on “change plan settings”.
Set “never” for “put the computer to sleep”. This will ensure that the computer does not go to sleep mode.
Select couple of minutes for this option “turn off the display”. When you select 1 or 2 minutes for the turn off display, the battery power consumption is also reduced.
Once this is done save the settings and check if this helps.
Power plans: frequently asked questions: http://windows.microsoft.com/en-us/windows/power-plans-faq#1TC=windows-8
Reply with the status of the issue and we will be glad to offer our assistance.
I have an HP (AMD A8 processor) laptop, running Windows 8.1. I've used the 'Control Panel\Power Options to have Windows turn off the screen after 1 minute. Until very recently, this worked and the screen would religiously turn off after a minute (without 'sleeping' the computer). Suddenly it has stopped working. The machine will go into sleep mode at the time I've set, or I can sleep it manually, however, if I have a download running and just leave it, the screen no longer turns off after one minute (or any time, for that matter).
Can you explain why this is the case and how I can fix it, please?