The restore did not complete successfully (Windows 7)

Hello Jimmy,

Thank you again for your reply.

I would like you to try following steps.

a. Press the windows key (or click Windows Button) and type regedit; then hit enter. Registry Editor opens.

b. Press CTRL+F and Type LmCompatibilityLevel and press Enter.

This should navigate you to a Folder names LSA (On left) with the registry key you searched for on the right.

c. Please click to highlight this key and go to File>Export and save it as backup.reg on your desktop.

d. Once this is done please right click on the registry key and click modify.

e. Please set the key value to 2. (If this does not work please retrace your steps to here and enter 0)

f. Once 2 has been entered click ok and close all open windows and reboot.

g. If the error still comes up while doing restore, please verify it is the same as the previous you received then try downgrading the 2 to a zero by following the steps previously listed.

Note: Serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:

http://windows.microsoft.com/en-us/windows/back-up-registry

I hope this helps.

Thank you

Ratandeep -

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Lsa: LmCompatibilityLevel

"LmCompatibilityLevel" did not exist at that path. I created it and tested with 0 and 2 and that did not fix the problem. I rebooted each time.

Interestingly, LmCompatibilityLevel also does not exist on the test laptop where the restore is successful.

Any next steps to try? Something is different between this laptop and the one that works.

Hello Jimmy,

Thank you for the prompt reply.

I would suggest you to try following methods and check if it helps.

Method 1:

Check a drive for errors.

You can solve some computer problems by checking a drive or drives for errors. Please use this article.

Refer:

Check a drive for errors

http://windows.microsoft.com/en-us/windows7/Check-a-drive-for-errors

Important: While performing chkdsk on the hard drive if any bad sectors are found on the hard drive when chkdsk tries to repair that sector if any data available on that might be lost.

Method 2:

Make sure you have full permission for the drive.

a. Open Computer by clicking the Start, and then clicking Computer.

b. Right-click the drive that you want to set, and then click Properties.

c. Click the Security tab, and then, under For special permissions or advanced settings, click Advanced.

d. Click the Permissions tab, and then click Change Permissions.

e. Check if your account has full permissions for the drive. If not, according to your requirements, please select one of the following

Step 1: To set special permissions for an additional group or user, click Add, and then in Name box, type the name of the user or group, and then click OK.

Step 2: To view or change special permissions for an existing group or user, click the name of the group or user, and then click Edit.

f. Click OK four times.

Additional Information:

Recovering your files in Windows 7

http://blogs.technet.com/b/filecab/archive/2009/11/12/recovering-your-files-in-windows-7.aspx

I hope this information will be helpful.

Thank you

No drive errors and I am the drive owner with full ntfs permissions.

Hello Jimmy,

Thank you for the update.

It is very unfortunate that all suggestions provided in the previous posts did not resolve the issue.

I would suggest you to create a restore point and try to do system restore next day to check whether there is any issues with services associated with restore as services are common.

Refer:

Create a restore point

http://windows.microsoft.com/en-IN/windows7/Create-a-restore-point

Also, refer:

System restore

http://windows.microsoft.com/en-IN/windows7/products/features/system-restore

Note: When you use System Restore to restore the computer to a previous state, programs and updates that you installed are removed.

Thank you