Error - Event ID: 10016; DistributedCOM

Anonymous
2013-10-20T20:30:29+00:00

I am getting this error repeatedly since I updated from Windows 8 to 8.1. It occurs once every time the PC is booted, about 2 minutes after it boots up.

Can you please help me to fix it?

Log Name:      System

Source:        Microsoft-Windows-DistributedCOM

Date:          10/20/2013 3:19:04 PM

Event ID:      10016

Task Category: None

Level:         Error

Keywords:      Classic

User:          LOCAL SERVICE

Computer:     

Description:

The machine-default permission settings do not grant Local Activation permission for the COM Server application with CLSID

{C2F03A33-21F5-47FA-B4BB-156362A2F239}

 and APPID

{316CDED5-E4AE-4B15-9113-7055D84DCC97}

 to the user NT AUTHORITY\LOCAL SERVICE SID (S-1-5-19) from address LocalHost (Using LRPC) running in the application container Unavailable SID (Unavailable). This security permission can be modified using the Component Services administrative tool.

The APPID {316CDED5-E4AE-4B15-9113-7055D84DCC97} is for a COM application called "Immersive Shell". I cannot use the Component Services administrative tool to edit the security permissions because every setting is "grayed-out".

I tried running in Safe Mode and was still unable to modify any of the Immersive Shell settings.

The PC has no software installed except for the latest Intel drivers. I performed a clean installation of Windows 8, installed chipset, VGA, Intel Rapid Storage Tech, LAN, and Intel Management Engine drivers. Then I updated to 8.1 through the Store app. The errors began immediately after that update.

The PC has an ASUS Z87 motherboard, 16 Gb of DDR3-1866 ram, Intel i7-4770k cpu. It is not overclocked but memory is in XMP mode at frequency 1866. The system drive is an SSD.

Windows for home | Previous Windows versions | Performance and system failures

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Answer accepted by question author
Anonymous
2013-10-24T18:39:39+00:00

In system event viewer, I started getting error Event ID: 10016 after upgrading to Win8.1 on October 17, 2013.  The system event viewer on my Dell XPS One 2710 was error free prior to upgrading from Win8 to Win8.1.

The machine-default permission settings do not grant Local Activation permission for the COM Server application with CLSID {C2F03A33-21F5-47FA-B4BB-156362A2F239} and APPID

{316CDED5-E4AE-4B15-9113-7055D84DCC97}  to the user NT AUTHORITY\LOCAL SERVICE SID (S-1-5-19) from address LocalHost (Using LRPC) running in the application container Unavailable SID (Unavailable). This security permission can be modified using the Component Services administrative tool.

For me, the solution was provided by Greg310 in Dulwichdik's link as follows:

  1. Open Regedit
  2. Go to HKEY_Classes_Root\CLSID{C2F03A33-21F5-47FA-B4BB-156362A2F239}
  3. Right click on it then select permissions
  4. Click Advance and change the owner to Administrators group. Also click the box that will appear below the owner line. ("Replace owner ...")
  5. Apply full control
  6. Go to HKEY_LocalMachine\Software\Classes\AppID{316CDED5-E4AE-4B15-9113-7055D84DCC97}
  7. Right click on it then select permission
  8. Click Advance and change the owner to Administrators group
  9. Click the box that will appear below the owner line
  10. Click Apply and grant full control to the Administrators group
  11. Go to Administrative tools
  12. Open component services
  13. Click Computer, click my computer, then click DCOM
  14. Look for the corresponding service that appears on the error viewer [Immersive Shell]
  15. Right click on it then click properties
  16. Click security tab then click Add User. Add Local Service then apply
  17. Tick the Activate local box

Thank you Daniel MoisesMagulado and Greg310 for addressing the problem and providing the solution!

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  1. Anonymous
    2018-04-03T14:41:51+00:00

    Regarding:

    "8. Click Advance and change the owner to Administrators group"

    it says ACCESS DENIED.

    Why?

    Thank You!

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  2. Anonymous
    2018-03-31T15:10:40+00:00

    I cannot change a single permission on ANYTHING!!! WHY is this setup this way?? My machine keeps shutting down without warning and I am SICK of it! I have followed all the directions to a "t": and no matter what I do my access is denied. Period. This is stupid and makes me think it's time to buy a mac! I never had this kind of issue with Windows 7. How can an administrator be denied permissions to change ANYTHING???

    "

    1. Open Regedit
    2. Go to HKEY_Classes_Root\CLSID{C2F03A33-21F5-47FA-B4BB-156362A2F239}
    3. Right click on it then select permissions
    4. Click Advance and change the owner to Administrators group. Also click the box that will appear below the owner line. ("Replace owner ...")
    5. Apply full control "

    I do not have an owner. It's already set to Admin group. I can't apply full control to the admin group. Not there, not anywhere. My access is denied. MY ADMIN access is DENIED!@ This is ridiculous. I'm planning on buying a large, powerful machine and frankly, if this is what I have to go through with Windows 10, screw that@!

    Oh, I know exactly how you feel MelK0317! I have been having the same problem with my Acer TC-280, which came with Windows 10 installed, keep crashing. And all the tech geeks kept insinuating that I must be thick if I could follow their "instructions"! I couldn't even find HKEY_Classes_Root\CLSID{C2F03A33-21F5-47FA-B4BB-156362A2F239} in the registry so clearly I must be thick! Not so thick that I couldn't work out how to copy that registry key into Notepad and then paste it back here to get rid of the blue background though ;-)

    I have just purchased a new HP desktop PC with more RAM and dedicated graphics, in the hope that that will not keep crashing like my Acer TC-280 has been doing for the past 9 months. If it does, then I will definitely put the blame squarely at Microsoft's Windows 10 feet! Not that you can ever get anywhere trying to contact Microsoft of course :-/

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  3. Anonymous
    2018-02-24T18:28:31+00:00

    Hello sammoss,

    And thanks for this suggestion, which I don't have time to try right away. It seems you know quite a bit about this issue. I'll reply when I've tried it.

    Thanks again.

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  4. Anonymous
    2013-10-22T02:12:53+00:00

    i have the EXACT same issue, around 50 'errors' of this nature per minute (edit*** 5 per SECOND). I recently 'upgraded' to 8.1 and am now having trouble restarting/shutting down my PC. I was wondering if this may be the cause. I am not on a network of any kind and like the poster before me, nothing SEEMS to go wrong f(except maybe my restart issues)

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