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Attempting to print from two different Windows 8.1 systems to three different (2 are the same brand Epson FX-890) tractor feed printers results in the entire document printing but the right margin is about 25-30% in the page resulting in everything printing out of alignment.
I have reinstalled the drivers changed every setting I can think of. I spoke with Epson tech support which referred me to Microsoft Tech Support which is not free. The exact same documents print just fine using these printers on Windows XP, Windows 7 and Windows 8 we only experience this problem with Windows 8.1 systems.
I know that isn't a lot to go on but thanks in advance for any help, at this point my only option is to revert the system back to Win 8.
Thanks.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Actually this printer is installed and shared on windows xp, and I am connecting it through network on my another pc having win 8.1, and when printing from win 8.1 I am getting the margin, big font issue.
If i print it from win xp i get correct result for same software, but not from win 8.1.
On the Advanced tab of Printer properties. make sure the printer is not shared when performing this task.
Hi Alan,
Switch to the class driver!
How do we do that ?
The Epson 9 pin Class driver is the only driver Epson included in Windows 8.1 for this device. Anything that does not have Class driver in the name from Epson will be using the failing rendering path. Switch to the Class driver and see if that formats properly for you.
thanks
We know that the driver in 8.1 has screwed up printing, and that 8.0 worked without issue.
What may I as is the validity of the statement?
The issue is ongoing without resolve, 8.1 has broken the ability to use a dot matrix printer as it has been able to use for 10+ years without ever having THIS issue!
WHEN is Microsoft going to address the "breaking" of this, or offer a solution to having it correctly function as is has for years?
