Error: We couldn’t complete the updates, Undoing changes. Don’t turn off your computer.

Anonymous
2014-05-14T19:34:39+00:00

This error may appear anytime a Windows Update fails. To investigate possible solutions, we need to start with the specific error code.

We can do this by viewing your update history.

  1. Swipe in from the right edge of the screen (or, if you're using a mouse, pointing to the lower-right corner of the screen and moving the mouse pointer up), and tap or click Settings.
  2. Tap or click Change PC settings, and then Update and recovery.
  3. Tap or click View your update history.

View failed update error code.

Please post here with your error code, so that the Community can try to help guide you appropriately.

Windows for home | Previous Windows versions | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2014-10-12T20:05:50+00:00

    The "latest" failed update error code is KB2975719 after the "Can't Complete Updates: Undoing Changes" screen.

    Please help. I am tired of having to deal with this every time I turn on my computer. This is an embarrasment.

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  2. Anonymous
    2014-10-13T04:43:19+00:00

    I strongly recommend that you start a new thread.  No one will find you on the 49th page of a forum post.

    Generally speaking when this issue occurs there is system corruption and you need to do a sfc /scannow or DISM

    http://www.eightforums.com/tutorials/26512-dism-fixing-component-store-corruption-windows-8-a.html

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  3. Anonymous
    2014-10-13T05:13:54+00:00

    @ Susan

    See this?  Someone figured out how to use DISM's /source:  switch!  Now if we could just get a way of knowing what to download and unpack for which module version we would really be getting some place!  Note that it really doesn't help that now all .manifest files are compressed and hence unsearchable!  But why doesn't WU fill in the holes if something is missing and /LimitAccess is not specified?  Isn't that how it is implied that it works?

    FYI

    Robert


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  4. Anonymous
    2014-10-16T02:49:27+00:00

    I have a bunch of failed update packages listed below:

    KB2919355

    KB3000061

    KB2998174

    KB2972103

    KB2979753

    KB2989542

    KB2978041

    KB2987107

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  5. Anonymous
    2014-10-16T03:24:40+00:00

    I have a bunch of failed update packages

    Maybe your Avast uninstall didn't work completely.    <eg>

    Check if they have a cleanup procedure?  Most AV manufacturers seem to provide one on demand.

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