When I click on "Change your pc settings" the settings bar disappears & the screen returns to the desktop. So I am unable to view my update history and cannot find the error code associated with "We couldn't complete the.....etc"
Any advice?
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This error may appear anytime a Windows Update fails. To investigate possible solutions, we need to start with the specific error code.
We can do this by viewing your update history.
View failed update error code.
Please post here with your error code, so that the Community can try to help guide you appropriately.
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When I click on "Change your pc settings" the settings bar disappears & the screen returns to the desktop. So I am unable to view my update history and cannot find the error code associated with "We couldn't complete the.....etc"
Any advice?
unable to view my update history and cannot find the error code associated with "We couldn't complete the.....etc"
Use the Control Panel equivalent. Win-x P (Pause) V U Tab Tab Spacebar. (Apparently.)
Does not seem to work on my computer. The pause/play key is on the f9 key of my computer. Nothing happens when I press the Windows key and the pause key at the same time. If I press the Windows key and the P key at the same time it comes up with a "Project Screen" menu. Is there something else that is supposed to be a pause key?
The pause/play key is on the f9 key of my computer.
Sorry for the confusion of my brevity. The steps (keystroke sequence) would be:
You should now have a view of your update history which does not depend on MUF (Modern UI Fullscreen) working. QED.
This error may appear anytime a Windows Update fails. To investigate possible solutions, we need to start with the specific error code.
We can do this by viewing your update history.
- Swipe in from the right edge of the screen (or, if you're using a mouse, pointing to the lower-right corner of the screen and moving the mouse pointer up), and tap or click Settings.
- Tap or click Change PC settings, and then Update and recovery.
- Tap or click View your update history.
View failed update error code.
Please post here with your error code, so that the Community can try to help guide you appropriately.
KB2971239.......have been getting this for OVER a month