Error: We couldn’t complete the updates, Undoing changes. Don’t turn off your computer.

Anonymous
2014-05-14T19:34:39+00:00

This error may appear anytime a Windows Update fails. To investigate possible solutions, we need to start with the specific error code.

We can do this by viewing your update history.

  1. Swipe in from the right edge of the screen (or, if you're using a mouse, pointing to the lower-right corner of the screen and moving the mouse pointer up), and tap or click Settings.
  2. Tap or click Change PC settings, and then Update and recovery.
  3. Tap or click View your update history.

View failed update error code.

Please post here with your error code, so that the Community can try to help guide you appropriately.

Windows for home | Previous Windows versions | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2014-07-06T09:01:05+00:00

    my erro code is 8024000B please  help i don't know how to fix it. 

    Thanks Joel

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  2. Anonymous
    2014-07-06T15:32:18+00:00

     my erro code is 8024000B please  help i don't know how to fix it.  

    http://answers.microsoft.com/en-us/windows/forum/windows8_1-windows_update/error-8024000b-while-installing-kb-2267602/c0cd97c6-2d30-44ce-8dfe-7995f69fbcfe

    (BING search for

        (8024000B  OR 0x8024000B)   "Windows 8.1"  site:support.microsoft.com

    )

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  3. Anonymous
    2014-07-08T04:51:46+00:00

    No error codes are shown just failed to install and the date. Nothing has installed since 18th June.

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  4. Anonymous
    2014-07-08T13:29:16+00:00

    No error codes are shown just failed to install and the date. Nothing has installed since 18th June.

    @NorvSimpson, if you click on the 'Failed' entry in 'View update history', do you see any error details?

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  5. Anonymous
    2014-07-08T15:21:30+00:00

    Same problem as many here, KB2919355 fails with error 8007007E.

    Any help would be appreciated.

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