This error may appear anytime a Windows Update fails. To investigate possible solutions, we need to start with the specific error code. We can do this by viewing your update history. Swipe in from the right edge of the screen (or, if you're using a mouse, pointing to the lower-right corner of the screen and moving the mouse pointer up), and tap or click Settings . Tap or click Change PC settings , and then Update and recovery . Tap or click View your update history . View failed update error code. Please post here with your error code, so that the Community can try to help guide you appropriately.

Honestly you and I cannot help. Not in the manner in which these customers truly need help. The best way to get help - and to make sure that Microsoft knows you are still in this condition is to use that link below. " please contact Microsoft Support so that we can further investigate your issue." If you have any issues in getting help with that link, please let me know.

If you look at the threads in these forums and elsewhere, this issue is much bigger than the minor ones where just a few have issues. This is a major issue - plus I'm sure many computer users may not even know if they have an issue because Windows Update is set to automatic and they really pay no attention to it - whether it is successful or not. Plus I know most people have no idea about component store damage resulting in dism restorehealth issues. This issue is not one that would be front and center that would be obvious to most users. Think about al that don't even come to forums and know where to post their issues? Relative to other issues that people talk about in these forums, this is a major issue.

This is just not the case. Yeah there are lot of complaints to satisfied customers here but it is a fact of human physocoligy that those who are satisfied are to busy doing top both express their opinion. according to articles in both c/net and Neowin Most users have installed the 8.1 update and that is why you will not get any more updates starting today unless the 8.1 update is installed. Hope this helps and if you need further assistance post and we will be glad to Help you. The above opinion is mine and mine alone and doesn't necessarily reflect that of Microsoft, it's employees, or any other member of this forum. "When we try to pick out anything by itself, we find it hitched to everything else in the Universe." -John Muir

This is just not the case. Yeah there are lot of complaints to satisfied customers here but it is a fact of human physocoligy that those who are satisfied are to busy doing top both express their opinion. according to articles in both c/net and Neowin Most users have installed the 8.1 update and that is why you will not get any more updates starting today unless the 8.1 update is installed. Hope this helps and if you need further assistance post and we will be glad to Help you. The above opinion is mine and mine alone and doesn't necessarily reflect that of Microsoft, it's employees, or any other member of this forum. "When we try to pick out anything by itself, we find it hitched to everything else in the Universe." -John Muir Where did CNET and Neowin obtain the data you cite with respect to the number or percentage of users who have successfully installed or not installed the update? Does Microsoft or some other organization have a database of this information? If so, how and where did they obtain the information to populate the database?

How about we don't discount the pain of those impacted and minimize that for them, this one patch is causing major issues. Again, if you are impacted, " please contact Microsoft Support so that we can further investigate your issue." If you have any issues in getting help with that link, please let me know.

Error: We couldn’t complete the updates, Undoing changes. Don’t turn off your computer.

Anonymous

This error may appear anytime a Windows Update fails. To investigate possible solutions, we need to start with the specific error code.

We can do this by viewing your update history.

Swipe in from the right edge of the screen (or, if you're using a mouse, pointing to the lower-right corner of the screen and moving the mouse pointer up), and tap or click Settings.
Tap or click Change PC settings, and then Update and recovery.
Tap or click View your update history.

View failed update error code.

Please post here with your error code, so that the Community can try to help guide you appropriately.

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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998 answers

Anonymous

2014-06-10T22:08:05+00:00

Honestly you and I cannot help. Not in the manner in which these customers truly need help.

The best way to get help - and to make sure that Microsoft knows you are still in this condition is to use that link below.

" please contact Microsoft Support so that we can further investigate your issue."

If you have any issues in getting help with that link, please let me know.
Was this answer helpful?

0 comments No comments
Anonymous

2014-06-10T22:52:45+00:00

If you look at the threads in these forums and elsewhere, this issue is much bigger than the minor ones where just a few have issues. This is a major issue - plus I'm sure many computer users may not even know if they have an issue because Windows Update is set to automatic and they really pay no attention to it - whether it is successful or not. Plus I know most people have no idea about component store damage resulting in dism restorehealth issues. This issue is not one that would be front and center that would be obvious to most users. Think about al that don't even come to forums and know where to post their issues? Relative to other issues that people talk about in these forums, this is a major issue.
Was this answer helpful?

0 comments No comments
Anonymous

2014-06-10T23:04:37+00:00

This is just not the case. Yeah there are lot of complaints to satisfied customers here but it is a fact of human physocoligy that those who are satisfied are to busy doing top both express their opinion. according to articles in both c/net and Neowin Most users have installed the 8.1 update and that is why you will not get any more updates starting today unless the 8.1 update is installed. Hope this helps and if you need further assistance post and we will be glad to Help you.

The above opinion is mine and mine alone and doesn't necessarily reflect that of Microsoft, it's employees, or any other member of this forum.

"When we try to pick out anything by itself, we find it hitched to everything else in the Universe." -John Muir
Was this answer helpful?

0 comments No comments
Anonymous

2014-06-10T23:14:51+00:00

This is just not the case. Yeah there are lot of complaints to satisfied customers here but it is a fact of human physocoligy that those who are satisfied are to busy doing top both express their opinion. according to articles in both c/net and Neowin Most users have installed the 8.1 update and that is why you will not get any more updates starting today unless the 8.1 update is installed. Hope this helps and if you need further assistance post and we will be glad to Help you.

The above opinion is mine and mine alone and doesn't necessarily reflect that of Microsoft, it's employees, or any other member of this forum.

"When we try to pick out anything by itself, we find it hitched to everything else in the Universe." -John Muir

Where did CNET and Neowin obtain the data you cite with respect to the number or percentage of users who have successfully installed or not installed the update? Does Microsoft or some other organization have a database of this information? If so, how and where did they obtain the information to populate the database?
Was this answer helpful?

0 comments No comments
Anonymous

2014-06-10T23:16:57+00:00

How about we don't discount the pain of those impacted and minimize that for them, this one patch is causing major issues.

Again, if you are impacted, " please contact Microsoft Support so that we can further investigate your issue."

If you have any issues in getting help with that link, please let me know.
Was this answer helpful?

0 comments No comments