This error may appear anytime a Windows Update fails. To investigate possible solutions, we need to start with the specific error code. We can do this by viewing your update history. Swipe in from the right edge of the screen (or, if you're using a mouse, pointing to the lower-right corner of the screen and moving the mouse pointer up), and tap or click Settings . Tap or click Change PC settings , and then Update and recovery . Tap or click View your update history . View failed update error code. Please post here with your error code, so that the Community can try to help guide you appropriately.

None of us community members are forgetting that. Unfortunately there's not much we can do. :-(

I don't understand what the problem is?? Windows 8.1 (without mandatory update) is just fine. Just turn your automatic updates off until next year. By then it will be fixed, and you haven't wasted any time, money, or grief. Just keep your Malwarebytes and Spybot up-to-date. You really have no other choice because none of the "solutions" work, and Microsoft isn't aware that they have re-created Vista. So, avoid MS Updates and be happy.

If it was Microsoft updates there would be a **** of a lot more people with that problem Most people are up-to-date and will be able to get todays update. You say that you are at factory that means it was provided by Gateway. They get cop;ies from Microsoft at a discount in return Gateway is responsible for tech support , not Microsfot. Microsoft may still try and help but the buck stops at Gateway. Hope this helps and if you need further assistance post and we will be glad to Help you. The above opinion is mine and mine alone and doesn't necessarily reflect that of Microsoft, it's employees, or any other member of this forum. "When we try to pick out anything by itself, we find it hitched to everything else in the Universe." -John Muir

Is there a lawyer in the house? I believe what Microsoft deserves is a class action law suit for breaking thousands of users' computers with a faulty upgrade and then blaming the users or the OEMs, not directly but through their moderators who post things like this is my personal opinion in does not mean Microsoft..... blah, blah. I alone spent over 30 hours trying to fix the mess Microsoft created and now it says that they cannot help us! Anyone ones to buy a Lonovo Ultrabook 4th gen i5, 500GB hybrid drive restored to the factory shipped condition at half price?

People with this problem are a very small minority and it can be fixed with a Factory Reset, it just takes time. There are Many times Windows 8.1.1 users then there are users with the issue. You need to do a factory reset and upgrade step as as of today there will be no updates with out your being up to date with this update installed. Hope this helps and if you need further assistance post and we will be glad to Help you. The above opinion is mine and mine alone and doesn't necessarily reflect that of Microsoft, it's employees, or any other member of this forum. "When we try to pick out anything by itself, we find it hitched to everything else in the Universe." -John Muir

Error: We couldn’t complete the updates, Undoing changes. Don’t turn off your computer.

Anonymous

This error may appear anytime a Windows Update fails. To investigate possible solutions, we need to start with the specific error code.

We can do this by viewing your update history.

Swipe in from the right edge of the screen (or, if you're using a mouse, pointing to the lower-right corner of the screen and moving the mouse pointer up), and tap or click Settings.
Tap or click Change PC settings, and then Update and recovery.
Tap or click View your update history.

View failed update error code.

Please post here with your error code, so that the Community can try to help guide you appropriately.

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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998 answers

Anonymous

2014-06-10T21:12:51+00:00

None of us community members are forgetting that. Unfortunately there's not much we can do. :-(
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Anonymous

2014-06-10T21:18:41+00:00

I don't understand what the problem is?? Windows 8.1 (without mandatory update) is just fine. Just turn your automatic updates off until next year. By then it will be fixed, and you haven't wasted any time, money, or grief. Just keep your Malwarebytes and Spybot up-to-date. You really have no other choice because none of the "solutions" work, and Microsoft isn't aware that they have re-created Vista. So, avoid MS Updates and be happy.
Was this answer helpful?

0 comments No comments
Anonymous

2014-06-10T21:20:36+00:00

If it was Microsoft updates there would be a **** of a lot more people with that problem Most people are up-to-date and will be able to get todays update. You say that you are at factory that means it was provided by Gateway. They get cop;ies from Microsoft at a discount in return Gateway is responsible for tech support , not Microsfot. Microsoft may still try and help but the buck stops at Gateway. Hope this helps and if you need further assistance post and we will be glad to Help you.

The above opinion is mine and mine alone and doesn't necessarily reflect that of Microsoft, it's employees, or any other member of this forum.

"When we try to pick out anything by itself, we find it hitched to everything else in the Universe." -John Muir
Was this answer helpful?

0 comments No comments
Anonymous

2014-06-10T21:34:16+00:00

Is there a lawyer in the house? I believe what Microsoft deserves is a class action law suit for breaking thousands of users' computers with a faulty upgrade and then blaming the users or the OEMs, not directly but through their moderators who post things like this is my personal opinion in does not mean Microsoft..... blah, blah. I alone spent over 30 hours trying to fix the mess Microsoft created and now it says that they cannot help us!

Anyone ones to buy a Lonovo Ultrabook 4th gen i5, 500GB hybrid drive restored to the factory shipped condition at half price?
Was this answer helpful?

0 comments No comments
Anonymous

2014-06-10T21:41:16+00:00

People with this problem are a very small minority and it can be fixed with a Factory Reset, it just takes time. There are Many times Windows 8.1.1 users then there are users with the issue. You need to do a factory reset and upgrade step as as of today there will be no updates with out your being up to date with this update installed. Hope this helps and if you need further assistance post and we will be glad to Help you.

The above opinion is mine and mine alone and doesn't necessarily reflect that of Microsoft, it's employees, or any other member of this forum.

"When we try to pick out anything by itself, we find it hitched to everything else in the Universe." -John Muir
Was this answer helpful?

0 comments No comments