Error: We couldn’t complete the updates, Undoing changes. Don’t turn off your computer.

Anonymous
2014-05-14T19:34:39+00:00

This error may appear anytime a Windows Update fails. To investigate possible solutions, we need to start with the specific error code.

We can do this by viewing your update history.

  1. Swipe in from the right edge of the screen (or, if you're using a mouse, pointing to the lower-right corner of the screen and moving the mouse pointer up), and tap or click Settings.
  2. Tap or click Change PC settings, and then Update and recovery.
  3. Tap or click View your update history.

View failed update error code.

Please post here with your error code, so that the Community can try to help guide you appropriately.

Windows for home | Previous Windows versions | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2014-05-30T13:44:06+00:00

    I receive 80246013 error code to update windows.  Can you help me fix this?

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  2. Anonymous
    2014-05-30T15:45:24+00:00

    It would be grand if you could urge them to do a public statement.

    Security patches for consumers without KB2919355 stop on the second Tuesday in June, not "end of June or July"

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  3. Anonymous
    2014-05-30T16:18:21+00:00

    Microsoft Support actually managed to fix the issue on one computer. It took them around 3.5 hours in remote control, but it did finally get fixed. Only one computer now with the error, but since I only use it for streaming videos occasionally to the TV, will just wait and see if a fix shows up.

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  4. Anonymous
    2014-05-30T17:00:15+00:00

                80246013 error code to update windows

    All I know is it is in the Download Manager error category.  The list is obviously out of date.

    Do a find (e.g. in IE press F3 or Ctrl-f) in here for  802460

    http://support.microsoft.com/kb/938205/en-us

    Otherwise, there would undoubtedly be some context where that message is issued in whatever logs it is found in, e.g. WindowsUpdate.log and perhaps CBS.log.  As always I would be running ProcMon to try to help find all the diagnostics being generated and to help read between the lines to understand what is happening.

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  5. Anonymous
    2014-05-30T21:09:00+00:00

    This error may appear anytime a Windows Update fails. To investigate possible solutions, we need to start with the specific error code.

    We can do this by viewing your update history.

    1. Swipe in from the right edge of the screen (or, if you're using a mouse, pointing to the lower-right corner of the screen and moving the mouse pointer up), and tap or click Settings.
    2. Tap or click Change PC settings, and then Update and recovery.
    3. Tap or click View your update history.

    View failed update error code.

    Please post here with your error code, so that the Community can try to help guide you appropriately.

    HOLY S@#$ MICROSOFT!! WHAT WONDERFUL THING DID YOU DO WHILE I WAS SLEEPING?!?

    I just checked my update history and everything is now installed and updated! And my computer no longer takes 30 minutes to reboot!  I don't know what happened, but THANK YOU!!!!!

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