This error may appear anytime a Windows Update fails. To investigate possible solutions, we need to start with the specific error code. We can do this by viewing your update history. Swipe in from the right edge of the screen (or, if you're using a mouse, pointing to the lower-right corner of the screen and moving the mouse pointer up), and tap or click Settings . Tap or click Change PC settings , and then Update and recovery . Tap or click View your update history . View failed update error code. Please post here with your error code, so that the Community can try to help guide you appropriately.

Although Microsoft Level 2 downplayed issues with the Recovery Partition or EFI System Partition as a root cause, I am seeing persistent KB2961908 install failures with error 0x800f0922. It appears that this fixes is related to noncompliant UEFI modules and update dbupdate.bin and dbxupdate.bin in C:\Windows\System32\SecureBootUpdates. If I can get caught up, I will try the ProcMon PD/PR procedure described in http://chentiangemalc.wordpress.com/2014/04/03/case-of-the-kb2919355-installation-failure-windows-8-1-update-1/ to see if anything interesting pops up. It is the only other persistent error that I am seeing other than Windows Update Troubleshooter reporting RC_DataStore ErrorCode: 0x80070057, a symptom that Level 2 indicated was not germane to this problem.

Same problem.. "Couldn't complete the updates etc...." In view update history error 80246007 shows up. Any ideas how to fix this?

Actually the error is for update 2919355? Maybe you left out one digit? P.S. I tried every possible suggestion online in in every forum I could find. Nothing worked. I still get the same error. The computer sometimes locks up and I'd have to turn it off 2-3 times before it would boot back to the desktop.

In view update history error 80246007 shows up. Any ideas how to fix this? 0x80246007 WU_E_DM_NOTDOWNLOADED The update has not been downloaded. So you could try clearing SoftwareDistribution Or do some diagnosis and find out what is wrong before using hammers.

Error: We couldn’t complete the updates, Undoing changes. Don’t turn off your computer.

Anonymous

This error may appear anytime a Windows Update fails. To investigate possible solutions, we need to start with the specific error code.

We can do this by viewing your update history.

Swipe in from the right edge of the screen (or, if you're using a mouse, pointing to the lower-right corner of the screen and moving the mouse pointer up), and tap or click Settings.
Tap or click Change PC settings, and then Update and recovery.
Tap or click View your update history.

View failed update error code.

Please post here with your error code, so that the Community can try to help guide you appropriately.

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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998 answers

Anonymous

2014-05-23T15:45:20+00:00

Although Microsoft Level 2 downplayed issues with the Recovery Partition or EFI System Partition as a root cause, I am seeing persistent KB2961908 install failures with error 0x800f0922. It appears that this fixes is related to noncompliant UEFI modules and update dbupdate.bin and dbxupdate.bin in C:\Windows\System32\SecureBootUpdates.

If I can get caught up, I will try the ProcMon PD/PR procedure described in http://chentiangemalc.wordpress.com/2014/04/03/case-of-the-kb2919355-installation-failure-windows-8-1-update-1/ to see if anything interesting pops up. It is the only other persistent error that I am seeing other than Windows Update Troubleshooter reporting RC_DataStore ErrorCode: 0x80070057, a symptom that Level 2 indicated was not germane to this problem.
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Anonymous

2014-05-23T16:16:13+00:00

Same problem.. "Couldn't complete the updates etc...." In view update history error 80246007 shows up. Any ideas how to fix this?
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Anonymous

2014-05-23T16:37:45+00:00

Actually the error is for update 2919355? Maybe you left out one digit?

P.S. I tried every possible suggestion online in in every forum I could find. Nothing worked. I still get the same error. The computer sometimes locks up and I'd have to turn it off 2-3 times before it would boot back to the desktop.
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Anonymous

2014-05-23T17:08:22+00:00

In view update history error 80246007 shows up. Any ideas how to fix this?

0x80246007 WU_E_DM_NOTDOWNLOADED The update has not been downloaded.

So you could try clearing SoftwareDistribution

Or do some diagnosis and find out what is wrong before using hammers.
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