This error may appear anytime a Windows Update fails. To investigate possible solutions, we need to start with the specific error code. We can do this by viewing your update history. Swipe in from the right edge of the screen (or, if you're using a mouse, pointing to the lower-right corner of the screen and moving the mouse pointer up), and tap or click Settings . Tap or click Change PC settings , and then Update and recovery . Tap or click View your update history . View failed update error code. Please post here with your error code, so that the Community can try to help guide you appropriately.

I ran the startup repair tool from the boot USB I have and it system restored to before I installed the first batch of updates... ... So still no fix to the slow computer problems after applying KB2919355 update

I wish I too were running Win 7. Had my new Window's 8 computer for 5 days - been on the phone with support techs twice, getting Office 2010 Pro reinstalled and now, after repeated stalled updates, got a corrupt and missing file notice. Now "refreshing" windows for the second time. Horrible waste of time. Why is there no software fix? Not everyone is a technician.

I ran the startup repair tool from the boot USB I have and it system restored to before I installed the first batch of updates... @ OliverTabuger , can you describe the process and the outcome? If a startup repair restores the system to a consistent state and allows KB2919355 to be installed, this might be a productive way forward. Even better would be to get Microsoft to merge KB2919355 into the downloadable installer. Unfortunately, the retail Windows 8 product key (upgrade) that I have does not allow me to download Win 8.1 from http://windows.microsoft.com/en-us/windows-8/upgrade-product-key-only . Even if I had Win 8.1 install media, it was not clear from the last call with Microsoft Support whether I would run into conflicts between the upgrade software and the upgraded OEM Windows 8 install, or whether the retail product key would overwrite the OEM key.

It restored the computer to before I installed the first updates that show when you do a clean install (so kb2919355 was not installed anymore). But I did notice that the first batch of updates includes some updates for computers without KB2919355... Maybe those are causing conflicts too. So this time, I will install all the updates but those.

Have been trying to install KB2919355 for the past month with no success. In update history, it says Error details: Code E0000100. Anyone know how to fix this one? Not looking promising with all the other errors with no solutions...

Error: We couldn’t complete the updates, Undoing changes. Don’t turn off your computer.

Anonymous

This error may appear anytime a Windows Update fails. To investigate possible solutions, we need to start with the specific error code.

We can do this by viewing your update history.

Swipe in from the right edge of the screen (or, if you're using a mouse, pointing to the lower-right corner of the screen and moving the mouse pointer up), and tap or click Settings.
Tap or click Change PC settings, and then Update and recovery.
Tap or click View your update history.

View failed update error code.

Please post here with your error code, so that the Community can try to help guide you appropriately.

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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998 answers

Anonymous

2014-05-20T19:55:07+00:00

I ran the startup repair tool from the boot USB I have and it system restored to before I installed the first batch of updates...

...

So still no fix to the slow computer problems after applying KB2919355 update
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Anonymous

2014-05-20T20:14:46+00:00

I wish I too were running Win 7. Had my new Window's 8 computer for 5 days - been on the phone with support techs twice, getting Office 2010 Pro reinstalled and now, after repeated stalled updates, got a corrupt and missing file notice. Now "refreshing" windows for the second time. Horrible waste of time. Why is there no software fix? Not everyone is a technician.
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Anonymous

2014-05-20T20:45:22+00:00

I ran the startup repair tool from the boot USB I have and it system restored to before I installed the first batch of updates...

@OliverTabuger, can you describe the process and the outcome? If a startup repair restores the system to a consistent state and allows KB2919355 to be installed, this might be a productive way forward. Even better would be to get Microsoft to merge KB2919355 into the downloadable installer.

Unfortunately, the retail Windows 8 product key (upgrade) that I have does not allow me to download Win 8.1 from http://windows.microsoft.com/en-us/windows-8/upgrade-product-key-only. Even if I had Win 8.1 install media, it was not clear from the last call with Microsoft Support whether I would run into conflicts between the upgrade software and the upgraded OEM Windows 8 install, or whether the retail product key would overwrite the OEM key.
Was this answer helpful?

2 people found this answer helpful.

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Anonymous

2014-05-20T21:19:23+00:00

It restored the computer to before I installed the first updates that show when you do a clean install (so kb2919355 was not installed anymore).

But I did notice that the first batch of updates includes some updates for computers without KB2919355... Maybe those are causing conflicts too.

So this time, I will install all the updates but those.
Was this answer helpful?

2 people found this answer helpful.

0 comments No comments
Anonymous

2014-05-20T23:52:48+00:00

Have been trying to install KB2919355 for the past month with no success. In update history, it says Error details: Code E0000100. Anyone know how to fix this one? Not looking promising with all the other errors with no solutions...
Was this answer helpful?

2 people found this answer helpful.

0 comments No comments