Error: We couldn’t complete the updates, Undoing changes. Don’t turn off your computer.

Anonymous
2014-05-14T19:34:39+00:00

This error may appear anytime a Windows Update fails. To investigate possible solutions, we need to start with the specific error code.

We can do this by viewing your update history.

  1. Swipe in from the right edge of the screen (or, if you're using a mouse, pointing to the lower-right corner of the screen and moving the mouse pointer up), and tap or click Settings.
  2. Tap or click Change PC settings, and then Update and recovery.
  3. Tap or click View your update history.

View failed update error code.

Please post here with your error code, so that the Community can try to help guide you appropriately.

Windows for home | Previous Windows versions | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2018-01-15T18:54:20+00:00

    please leave me alone this post is about 3-years old now.  and I use Firefox not EI cuz it was a piece of crap.

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  2. Anonymous
    2018-01-15T19:21:04+00:00

    I'm sorry about having you on this thread. It is back to being an issue with Windows 10. Is there a way you can take yourself off this post?

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  3. Anonymous
    2018-01-18T22:58:33+00:00

    I had the same problem and it turned out that I had not updated for several months on my laptop and when I did finally update one of the later updates came in before the next one should have and that is what caused the problem.  I took my laptop into the Microsoft Office downtown and they fixed it.  I have now made a note on my calendar to update my laptop.

     i

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  4. Anonymous
    2018-01-24T16:27:16+00:00

    Microsoft .NET Framework 4.7.1 for Windows 8.1 and Windows Server 2012 R2 for x64 (KB4033369)

    Installation date: ‎1/‎24/‎2018 3:18 PM

    Installation status: Failed

    Error details: Code 80246013

    Update type: Recommended

    The Microsoft .NET Framework 4.7.1 is a highly compatible, in-place update for all the previous versions of .NET Framework 4.X. After you install this update, you may have to restart your computer.

    More information:

    http://support.microsoft.com/kb/4033369

    Help and Support:

    http://support.microsoft.com

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  5. Anonymous
    2018-01-25T22:35:46+00:00

    Code: KB4057142

    Cumulative update for Windows 10 Version 1607 for x64 based systems

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