This error may appear anytime a Windows Update fails. To investigate possible solutions, we need to start with the specific error code. We can do this by viewing your update history. Swipe in from the right edge of the screen (or, if you're using a mouse, pointing to the lower-right corner of the screen and moving the mouse pointer up), and tap or click Settings . Tap or click Change PC settings , and then Update and recovery . Tap or click View your update history . View failed update error code. Please post here with your error code, so that the Community can try to help guide you appropriately.

This is the error that keeps coming up on mine. I've been trying to update this for 5 days and it keeps coming back with the same error code. Cumulative Update for Windows 10 Version 1607 for x64-based Systems (KB4015217)

Cumulative Update for Windows 10 Version 1607 for x64-based Systems (KB4015217) This nearly three-year old thread which [Sharath Srinivasa abandoned quite some time ago] concerned Windows 8.1. You will find appropriate support for Windows 10 by beginning your own, new thread in this forum => http://answers.microsoft.com/en-us/windows/forum/windows_10-update-winupdate Have a wonderful time!

Although this is an old dated thread, it has been interesting to follow as people have transitioned through various updates and error codes over the many months. It exemplifies how problems that can crop up under mysterious circumstances but eventually often find resolution.

I have a dell laptop with windows 10. I have deleted telemetry file from laptop. After delete telemetry file i had reset my laptop. Then it is not starting.it is showing this picture enclosed above. Now what should I do?

beginning your own, new thread in this forum => http://answers.microsoft.com/en-us/windows/forum/windows_10-update-winupdate Was actually tried first. https://answers.microsoft.com/en-us/windows/forum/windows_10-update/my-computer-whenever-it-tries-to-update-when-it/6a7255eb-069e-4a9a-9910-a1c5595b9989#LastReply

Error: We couldn’t complete the updates, Undoing changes. Don’t turn off your computer.

Anonymous

This error may appear anytime a Windows Update fails. To investigate possible solutions, we need to start with the specific error code.

We can do this by viewing your update history.

Swipe in from the right edge of the screen (or, if you're using a mouse, pointing to the lower-right corner of the screen and moving the mouse pointer up), and tap or click Settings.
Tap or click Change PC settings, and then Update and recovery.
Tap or click View your update history.

View failed update error code.

Please post here with your error code, so that the Community can try to help guide you appropriately.

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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998 answers

Anonymous

2017-04-19T22:39:45+00:00

This is the error that keeps coming up on mine.

I've been trying to update this for 5 days and it keeps coming back with the same error code.

Cumulative Update for Windows 10 Version 1607 for x64-based Systems (KB4015217)
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Anonymous

2017-04-19T23:23:53+00:00

Cumulative Update for Windows 10 Version 1607 for x64-based Systems (KB4015217)

This nearly three-year old thread which [Sharath Srinivasa abandoned quite some time ago] concerned Windows 8.1.

You will find appropriate support for Windows 10 by beginning your own, new thread in this forum => http://answers.microsoft.com/en-us/windows/forum/windows_10-update-winupdate

Have a wonderful time!
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Anonymous

2017-04-19T23:50:30+00:00

Although this is an old dated thread, it has been interesting to follow as people have transitioned through various updates and error codes over the many months. It exemplifies how problems that can crop up under mysterious circumstances but eventually often find resolution.
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2 people found this answer helpful.

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Anonymous

2017-04-30T10:11:15+00:00

I have a dell laptop with windows 10. I have deleted telemetry file from laptop. After delete telemetry file i had reset my laptop. Then it is not starting.it is showing this picture enclosed above. Now what should I do?
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Anonymous

2017-04-30T11:42:41+00:00

beginning your own, new thread in this forum => http://answers.microsoft.com/en-us/windows/forum/windows_10-update-winupdate

Was actually tried first.

https://answers.microsoft.com/en-us/windows/forum/windows_10-update/my-computer-whenever-it-tries-to-update-when-it/6a7255eb-069e-4a9a-9910-a1c5595b9989#LastReply
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2 people found this answer helpful.

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