This error may appear anytime a Windows Update fails. To investigate possible solutions, we need to start with the specific error code. We can do this by viewing your update history. Swipe in from the right edge of the screen (or, if you're using a mouse, pointing to the lower-right corner of the screen and moving the mouse pointer up), and tap or click Settings . Tap or click Change PC settings , and then Update and recovery . Tap or click View your update history . View failed update error code. Please post here with your error code, so that the Community can try to help guide you appropriately.

kb3140743.... this is the error code i keep geting when trying to install windows updates. also on start up i get a notebook error (access is denied). please help, thankyou

kb3140743.... this is the error code That is an update. However, you may find an error code associated with it.

Security Update for Windows 8.1 for x64-based Systems (KB3086255) Installation date: ‎3/‎17/‎2016 6:20 AM Installation status: Failed Error details: Code 80240055 Update type: Important A security issue has been identified in a Microsoft software product that could affect your system. You can help protect your system by installing this update from Microsoft. For a complete listing of the issues that are included in this update, see the associated Microsoft Knowledge Base article. After you install this update, you may have to restart your system. More information: http://support.microsoft.com/kb/3086255 Help and Support: http://support.microsoft.com

Code 80240055 http://errorco.de/win32/wuerror-h/wu_e_au_call_cancelled/0x80240055/ (Google search for 0x80240055 ) Looks like this patch was superseded by another one. No surprise. It looks old MS15-097: Description of the security update for the graphics component in Windows: September 8, 2015 https://support.microsoft.com/en-us/kb/3086255 So, without the aid of the often missed DLL Help Database which one could it be? What version of secdrv.sys do you have?

KB3133924 is the erroe code I have. How do I fix this?

Error: We couldn’t complete the updates, Undoing changes. Don’t turn off your computer.

Anonymous

This error may appear anytime a Windows Update fails. To investigate possible solutions, we need to start with the specific error code.

We can do this by viewing your update history.

Swipe in from the right edge of the screen (or, if you're using a mouse, pointing to the lower-right corner of the screen and moving the mouse pointer up), and tap or click Settings.
Tap or click Change PC settings, and then Update and recovery.
Tap or click View your update history.

View failed update error code.

Please post here with your error code, so that the Community can try to help guide you appropriately.

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous

2016-03-04T15:07:47+00:00

kb3140743.... this is the error code i keep geting when trying to install windows updates. also on start up i get a notebook error (access is denied). please help, thankyou
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Anonymous

2016-03-04T17:07:28+00:00

kb3140743.... this is the error code

That is an update. However, you may find an error code associated with it.
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Anonymous

2016-03-18T18:06:05+00:00

Security Update for Windows 8.1 for x64-based Systems (KB3086255)

Installation date: ‎3/‎17/‎2016 6:20 AM

Installation status: Failed

Error details: Code 80240055

Update type: Important

A security issue has been identified in a Microsoft software product that could affect your system. You can help protect your system by installing this update from Microsoft. For a complete listing of the issues that are included in this update, see the associated Microsoft Knowledge Base article. After you install this update, you may have to restart your system.

More information:

http://support.microsoft.com/kb/3086255

Help and Support:

http://support.microsoft.com
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Anonymous

2016-03-18T19:00:35+00:00

             Code 80240055

http://errorco.de/win32/wuerror-h/wu_e_au_call_cancelled/0x80240055/

(Google search for

    0x80240055

)

Looks like this patch was superseded by another one. No surprise. It looks old

MS15-097: Description of the security update for the graphics component in Windows: September 8, 2015

https://support.microsoft.com/en-us/kb/3086255

So, without the aid of the often missed DLL Help Database which one could it be?

What version of secdrv.sys do you have?
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0 comments No comments
Anonymous

2016-04-04T20:53:27+00:00

KB3133924 is the erroe code I have. How do I fix this?
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