This error may appear anytime a Windows Update fails. To investigate possible solutions, we need to start with the specific error code. We can do this by viewing your update history. Swipe in from the right edge of the screen (or, if you're using a mouse, pointing to the lower-right corner of the screen and moving the mouse pointer up), and tap or click Settings . Tap or click Change PC settings , and then Update and recovery . Tap or click View your update history . View failed update error code. Please post here with your error code, so that the Community can try to help guide you appropriately.

Attempting to install KB2919355 resulted in error code 8024000B

Oddly enough, even though the updates were reported as errors during installation, I have no errors reported in my Windows update history. In fact, I have a whole series of successful updates dating back to 2014. The latest successful update occurred 7/26/2015. Go figure.

error code 8024000B This is the best answer for this even though it was originally W7 http://answers.microsoft.com/en-us/windows/forum/windows_other-windows_update/windows-update-error-8024000b-cannot-be-fixed-by/a7807025-f05f-47e4-a551-3b8a9efcfdc8

I tried installing updates on my computer, but it came up with "Error: We couldn’t complete the updates, Undoing changes. Don’t turn off your computer." after the computer had restarted. And then it tried to install the updates again, only to come up with the same error message. I looked in the update history and all of the failed updates had the same error code: 800F0922. Could I get some help please?

Windows 8.1 will not install updates. Has consistently refused. There is no error code. Have run troubleshooter many times and tried almost daily for 4 months since buying new computer with 8.1 installed. When restarted says installing updates gets to 8% then quits says restarting then comes back and says unable to install updates undoing changes. The system will not let me try to install one update at a time by unclicking all but one and trying to just manually install 1 at a time it tries to do all available updates. Cannot get support from the seller of computer the "geeks". Have read and tried everything on the web about this same message and problem. When these updates don't work it invariably screws up my printer and other apps/programs that I have to reinstall or fix using compatibility settings. What’s the problem! How is this fixed this is frustrating! Nothing posted by Microsoft is of any help and there does not seem to be any solution. These are supposed to be IMPORTANT security updates so I feel vulnerable. Things don’t work! Why is Microsoft not fixing the problem. Please help this is time consuming. What was wrong with Windows 7 never had a problem with it or Vista just this one. I spend the majority of my time with this computer trying to troubleshoot Microsoft op system errors than I do actually using it for what I need it for. Thanks please responds with a FIX. Is the release of Windows 10 just going to give me additional problems I don't need when is it going to happen. 8.1 is not a good op system nothing seems to work not even sure what the advantage is. If you buy a new computer you are forced to accept this miserable op system which is completely full of problems. Thanks Victor

Error: We couldn’t complete the updates, Undoing changes. Don’t turn off your computer.

Anonymous

This error may appear anytime a Windows Update fails. To investigate possible solutions, we need to start with the specific error code.

We can do this by viewing your update history.

Swipe in from the right edge of the screen (or, if you're using a mouse, pointing to the lower-right corner of the screen and moving the mouse pointer up), and tap or click Settings.
Tap or click Change PC settings, and then Update and recovery.
Tap or click View your update history.

View failed update error code.

Please post here with your error code, so that the Community can try to help guide you appropriately.

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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998 answers

Anonymous

2015-07-28T18:15:08+00:00

Attempting to install KB2919355 resulted in error code 8024000B
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Anonymous

2015-07-29T14:23:56+00:00

Oddly enough, even though the updates were reported as errors during installation, I have no errors reported in my Windows update history. In fact, I have a whole series of successful updates dating back to 2014. The latest successful update occurred 7/26/2015. Go figure.
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Anonymous

2015-07-29T20:19:12+00:00

error code 8024000B

This is the best answer for this even though it was originally W7

http://answers.microsoft.com/en-us/windows/forum/windows_other-windows_update/windows-update-error-8024000b-cannot-be-fixed-by/a7807025-f05f-47e4-a551-3b8a9efcfdc8
Was this answer helpful?

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Anonymous

2015-07-30T00:13:54+00:00

I tried installing updates on my computer, but it came up with "Error: We couldn’t complete the updates, Undoing changes. Don’t turn off your computer." after the computer had restarted. And then it tried to install the updates again, only to come up with the same error message. I looked in the update history and all of the failed updates had the same error code: 800F0922. Could I get some help please?
Was this answer helpful?

0 comments No comments
Anonymous

2015-07-31T11:19:26+00:00

Windows 8.1 will not install updates. Has consistently refused. There is no error code. Have run troubleshooter many times and tried almost daily for 4 months since buying new computer with 8.1 installed. When restarted says installing updates gets to 8% then quits says restarting then comes back and says unable to install updates undoing changes. The system will not let me try to install one update at a time by unclicking all but one and trying to just manually install 1 at a time it tries to do all available updates. Cannot get support from the seller of computer the "geeks". Have read and tried everything on the web about this same message and problem. When these updates don't work it invariably screws up my printer and other apps/programs that I have to reinstall or fix using compatibility settings. What’s the problem! How is this fixed this is frustrating! Nothing posted by Microsoft is of any help and there does not seem to be any solution. These are supposed to be IMPORTANT security updates so I feel vulnerable. Things don’t work! Why is Microsoft not fixing the problem. Please help this is time consuming. What was wrong with Windows 7 never had a problem with it or Vista just this one. I spend the majority of my time with this computer trying to troubleshoot Microsoft op system errors than I do actually using it for what I need it for. Thanks please responds with a FIX. Is the release of Windows 10 just going to give me additional problems I don't need when is it going to happen. 8.1 is not a good op system nothing seems to work not even sure what the advantage is. If you buy a new computer you are forced to accept this miserable op system which is completely full of problems. Thanks Victor
Was this answer helpful?

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