This error may appear anytime a Windows Update fails. To investigate possible solutions, we need to start with the specific error code. We can do this by viewing your update history. Swipe in from the right edge of the screen (or, if you're using a mouse, pointing to the lower-right corner of the screen and moving the mouse pointer up), and tap or click Settings . Tap or click Change PC settings , and then Update and recovery . Tap or click View your update history . View failed update error code. Please post here with your error code, so that the Community can try to help guide you appropriately.

So I had to reinstall my comp, (Asus q500a) with a new hard drive after the old mechanical, (updated to solid state) began to fail. For the last day or two it has failed most if not all it's updates after getting 8.1 onto it. Crappy thing is, the updates get to 100% before failing. Just a few of the error codes are: KB3019978 KB2939087 KB3045171 KB2979576

Just a few of the error codes are: Those are KB articles. Error codes are strings of 8 hex digits sometimes prefixed by 0x.

There is no error code It says that the were successfully installed but they weren't When it is "Working" on the update it gets to 8% and then it say: "We couldn’t complete the updates, Undoing changes" I have already done the Update trouble shooter and it says that it found and fixed the problem but it still does not work Any suggestions? Will Windows 10 solve this problem?

Hi Michael, The issue might arise due to corrupt Windows Update package. I would suggest you to run the DISM tool and check if the issue gets resolved. Press Windows key + X, click Command Prompt (Admin) . In the Administrator: Command Prompt window, type the following commands. Press the Enter key after each command: dism.exe /online /cleanup-image /scanhealth dism.exe /online /cleanup-image /restorehealth To close the Command prompt window, type exit , and then press Enter. Restart the system and check if the issue persists. Please post back your results for further assistance.

done the Update trouble shooter and it says that it found and fixed the problem but it still does not work That's common. C.f. http://answers.microsoft.com/en-us/windows/forum/windows8_1-windows_update/potential-windows-update-database-error-detected/26775cd4-78cb-4f2c-84eb-aeca5f1a5e11 Thank god for BING. Answers search was useless trying to help me find that.

Error: We couldn’t complete the updates, Undoing changes. Don’t turn off your computer.

Anonymous

This error may appear anytime a Windows Update fails. To investigate possible solutions, we need to start with the specific error code.

We can do this by viewing your update history.

Swipe in from the right edge of the screen (or, if you're using a mouse, pointing to the lower-right corner of the screen and moving the mouse pointer up), and tap or click Settings.
Tap or click Change PC settings, and then Update and recovery.
Tap or click View your update history.

View failed update error code.

Please post here with your error code, so that the Community can try to help guide you appropriately.

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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998 answers

Anonymous

2015-06-26T23:31:23+00:00

So I had to reinstall my comp, (Asus q500a) with a new hard drive after the old mechanical, (updated to solid state) began to fail. For the last day or two it has failed most if not all it's updates after getting 8.1 onto it. Crappy thing is, the updates get to 100% before failing.

Just a few of the error codes are:

KB3019978

KB2939087

KB3045171

KB2979576
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Anonymous

2015-06-27T00:17:31+00:00

Just a few of the error codes are:

Those are KB articles. Error codes are strings of 8 hex digits sometimes prefixed by 0x.
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Anonymous

2015-06-28T18:05:49+00:00

There is no error code

It says that the were successfully installed but they weren't

When it is "Working" on the update it gets to 8% and then it say: "We couldn’t complete the updates, Undoing changes"

I have already done the Update trouble shooter and it says that it found and fixed the problem but it still does not work

Any suggestions?

Will Windows 10 solve this problem?
Was this answer helpful?

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Anonymous

2015-06-30T13:01:14+00:00
Hi Michael,

The issue might arise due to corrupt Windows Update package. I would suggest you to run the DISM tool and check if the issue gets resolved.
- Press Windows key + X, click Command Prompt (Admin).
- In the Administrator: Command Prompt window, type the following commands. Press the Enter key after each command:
dism.exe /online /cleanup-image /scanhealth dism.exe /online /cleanup-image /restorehealth

To close the Command prompt window, type exit, and then press Enter. Restart the system and check if the issue persists.

Please post back your results for further assistance.
Was this answer helpful?

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Anonymous

2015-06-30T15:33:10+00:00

done the Update trouble shooter and it says that it found and fixed the problem but it still does not work

That's common.

C.f.

http://answers.microsoft.com/en-us/windows/forum/windows8_1-windows_update/potential-windows-update-database-error-detected/26775cd4-78cb-4f2c-84eb-aeca5f1a5e11

Thank god for BING. Answers search was useless trying to help me find that.
Was this answer helpful?

0 comments No comments