This error may appear anytime a Windows Update fails. To investigate possible solutions, we need to start with the specific error code. We can do this by viewing your update history. Swipe in from the right edge of the screen (or, if you're using a mouse, pointing to the lower-right corner of the screen and moving the mouse pointer up), and tap or click Settings . Tap or click Change PC settings , and then Update and recovery . Tap or click View your update history . View failed update error code. Please post here with your error code, so that the Community can try to help guide you appropriately.

I have a series of these error codes, but definitely the one you mentioned. I also have KB3047254, KB3015696, KB 3048043, etc... its been doing this for pass 2 days...

My update number was KB3000850. What now? Pretty sick of this ****. It usually means 30 minutes of frustration. Is there a fix for this?

Try: Deactivate your antivirus - remember to activate it again, when the computer have restarted... OR: Wait when downloading... Wait, when preparing... RIGHT, when it writes : "Installing updates 1 of 1..." Make a restart! Rightclick on the Start-button, and click on restart.

KB3000850 is an optional, non-security update (yes, even though it may be offered as an Important update). Feel free to hide it & move on with your life. • HOW TO Hide an Update or Restore a Hidden Update (good for Win8, too) http://www.sevenforums.com/tutorials/24376-windows-update-hide-restore-hidden-updates.html

when I click on change pc settings the screen flips to blank blue. I also have lost search both in desktop and apps, and side bar spy glass will not open. problem: I have updates, 20 important and 13 optional waiting to be installed I've tried to install one at time groups, restart. installs and can't complete. don,t shut off computer while Microsoft undoes changes. Dozen's of trys. please help Tim

Error: We couldn’t complete the updates, Undoing changes. Don’t turn off your computer.

Anonymous

This error may appear anytime a Windows Update fails. To investigate possible solutions, we need to start with the specific error code.

We can do this by viewing your update history.

Swipe in from the right edge of the screen (or, if you're using a mouse, pointing to the lower-right corner of the screen and moving the mouse pointer up), and tap or click Settings.
Tap or click Change PC settings, and then Update and recovery.
Tap or click View your update history.

View failed update error code.

Please post here with your error code, so that the Community can try to help guide you appropriately.

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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998 answers

Anonymous

2015-05-28T02:13:12+00:00

I have a series of these error codes, but definitely the one you mentioned. I also have KB3047254,

KB3015696, KB 3048043, etc... its been doing this for pass 2 days...
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Anonymous

2015-05-30T12:54:28+00:00

My update number was KB3000850. What now? Pretty sick of this ****. It usually means 30 minutes of frustration. Is there a fix for this?
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Anonymous

2015-05-30T20:23:46+00:00

Try:

Deactivate your antivirus - remember to activate it again, when the computer have restarted...

OR:

Wait when downloading...

Wait, when preparing...

RIGHT, when it writes : "Installing updates 1 of 1..." Make a restart! Rightclick on the Start-button, and click on restart.
Was this answer helpful?

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Anonymous

2015-05-31T00:46:25+00:00

KB3000850 is an optional, non-security update (yes, even though it may be offered as an Important update). Feel free to hide it & move on with your life.

• HOW TO Hide an Update or Restore a Hidden Update (good for Win8, too)

http://www.sevenforums.com/tutorials/24376-windows-update-hide-restore-hidden-updates.html
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Anonymous

2015-05-31T15:55:15+00:00

when I click on change pc settings the screen flips to blank blue.

I also have lost search both in desktop and apps, and side bar spy glass will not open.

problem: I have updates, 20 important and 13 optional waiting to be installed I've tried to install one at time groups, restart. installs and can't complete. don,t shut off computer while Microsoft undoes changes.

Dozen's of trys. please help

Tim
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