Error: We couldn’t complete the updates, Undoing changes. Don’t turn off your computer.

Anonymous
2014-05-14T19:34:39+00:00

This error may appear anytime a Windows Update fails. To investigate possible solutions, we need to start with the specific error code.

We can do this by viewing your update history.

  1. Swipe in from the right edge of the screen (or, if you're using a mouse, pointing to the lower-right corner of the screen and moving the mouse pointer up), and tap or click Settings.
  2. Tap or click Change PC settings, and then Update and recovery.
  3. Tap or click View your update history.

View failed update error code.

Please post here with your error code, so that the Community can try to help guide you appropriately.

Windows for home | Previous Windows versions | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2014-11-19T12:21:56+00:00

    I had the same problem, with error codes KB2939103, KB2820333, and KB2899189...

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  2. Anonymous
    2014-11-28T09:53:09+00:00

    For KB2958262, KB2962409  error code: 80004004

    For KB2962409, KB2975719, KB3000988, KB2976978..... error code: 800F0922

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  3. Anonymous
    2014-11-28T15:32:01+00:00

     error code: 800F0922

     [HRESULT = 0x800f0922 - CBS_E_INSTALLERS_FAILED]

    Please start your own thread if you want help trying to diagnose this.

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  4. Anonymous
    2014-12-03T03:07:16+00:00

    My pc right corner didn't  not have setting . How  to setting?

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  5. Anonymous
    2014-12-06T15:16:51+00:00

    I uploaded my windows update log file for you to solve this problem. Here's the link

    http://1drv.ms/1IeMKxI .

    A couple days ago I checked updates manually, then downloaded all the updates and installed them. Then I restarted my computer after about ten minutes waiting I got this error message as you described "We couldn't complete the updates, undoing changes. Don't turn off your computer." Then my computer was turned on and I opened action center, found my windows update history empty. And showed

    Most recent check for updates: Never

    Updates were installed: Never

    Then I tried again, checked for updates, did the same things again, then restarted computer and got the same message. Tried some ways I found on the Internet but none worked. I've been bothered by this problem for 3 days, almost got mad.

    I don't know which update package cause this problem because the updates history is empty.

    And I have 38 updates to install since I've disabled auto-update for about a month before.

    These are information I can provided, if you need more I'll try to collect them for you, thanks!

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