Error: We couldn’t complete the updates, Undoing changes. Don’t turn off your computer.

Anonymous
2014-05-14T19:34:39+00:00

This error may appear anytime a Windows Update fails. To investigate possible solutions, we need to start with the specific error code.

We can do this by viewing your update history.

  1. Swipe in from the right edge of the screen (or, if you're using a mouse, pointing to the lower-right corner of the screen and moving the mouse pointer up), and tap or click Settings.
  2. Tap or click Change PC settings, and then Update and recovery.
  3. Tap or click View your update history.

View failed update error code.

Please post here with your error code, so that the Community can try to help guide you appropriately.

Windows for home | Previous Windows versions | Windows update

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  1. Anonymous
    2015-02-13T19:24:19+00:00

    Every time I try to restart my computer and install updates, it takes a REALLY long time and I end up getting the following message...

    Error: We couldn’t complete the updates, Undoing changes. Don’t turn off your computer.

    Here is the failed update code...

    Update for Windows 8.1 for x64-based systems (KB2955164)

    Error Code: 8007002

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  2. Anonymous
    2015-02-07T23:02:09+00:00

    Error E0000100.  Any ideas?

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  3. Anonymous
    2015-02-05T04:38:30+00:00

    Hi

    Most of my updates are failing with error code 800F0922.

    Below are few samples.

    Update code   Error_code

    KB2975719     800F0922

    KB2994290     800F0922

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  4. Anonymous
    2015-02-03T06:16:29+00:00

    Same as others. KB2919355. No error code, just "undoing changes". Tries again in same reboot sequence but fails.

    Using Win 8.1 Pro. Started with Win 8 and updated to 8.1, still on the same HDD.

    This really is a pain because it means I have to install all updates manually, making sure I uncheck KB2919355. If I set it to install updates automatically, then I have to wait 10minutes while it reboots and fails to install KB2919355.

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  5. Anonymous
    2015-02-01T01:19:36+00:00

    I had this happen today and it was pretty scary, I was worried that I was going to have to start over from scratch and I had just bought my PC four days ago. It made me so upset that I made myself take a **** and I ended up taking a nap as a result (lol), thankfully after a while of being stuck on the "Undoing changes" screen, I woke up and found Windows on my lock screen and it was working again.

    It looks like I have the option of doing more updates again and some did install successfully, but I'm holding off because I'm worried that I wont be able to use my computer again for a bit and I need to. Most of the failed update came with the error code "80240054", I ran the update troubleshooter and found this:

    Windows Update Publisher details
    Issues found
    Potential Windows Update Database error detected 0x80070490<br><br><br>Potential Windows Update Database error detected 0x80070490<br><br>Possible issues may prevent Windows Update from keeping your system up to date. Fixed
    Repair Windows Update Database Corruption Completed <br> --- ---
    Windows Update components must be repaired<br><br><br>Windows Update components must be repaired<br><br>One or more Windows Update components are configured incorrectly. Fixed
    Repair Windows Update components Completed <br> --- ---
    Potential issues that were checked
    Default Windows Update data locations have changed<br><br><br>Default Windows Update data locations have changed<br><br>The location where Windows Update stores data has changed and must be repaired. Issue not present
    Issues found Detection details
    6 Potential Windows Update Database error detected 0x80070490 Fixed <br> --- --- --- ---
    Possible issues may prevent Windows Update from keeping your system up to date.
    Repair Windows Update Database Corruption Completed <br> --- --- <br> --- <br> Rebuild the Windows Update Database and restart Windows Update services <br> Error1 <br> --- <br> Access to the path 'C:\Windows\softwaredistribution' is denied. <br> ---
    6 Windows Update components must be repaired Fixed <br> --- --- --- ---
    One or more Windows Update components are configured incorrectly.
    Repair Windows Update components Completed <br> --- --- <br> --- <br> Repairing Windows Update components frequently resolves common Windows Update errors.
    Potential issues that were checked Detection details
    Default Windows Update data locations have changed Issue not present <br> --- --- --- ---
    The location where Windows Update stores data has changed and must be repaired.

    If anyone ever has issues with updating their computer like I did, I would definitely recommend running the troubleshooter. I will post an update if my future updates reproduce the same issue along with details.

    LMFAO  haha it didn't make me do that+take a nap, but I did just turn off the internet for awhile.

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