This error may appear anytime a Windows Update fails. To investigate possible solutions, we need to start with the specific error code. We can do this by viewing your update history. Swipe in from the right edge of the screen (or, if you're using a mouse, pointing to the lower-right corner of the screen and moving the mouse pointer up), and tap or click Settings . Tap or click Change PC settings , and then Update and recovery . Tap or click View your update history . View failed update error code. Please post here with your error code, so that the Community can try to help guide you appropriately.

How would I cut it down without losing relevant data? How else could I save it? I do not understand the link instructions either. I don't know how you are doing whatever it is that you are doing. Others somehow manage to create links that can be downloaded. Yours is the first time I have seen a DISM.log or CBS.log open in Word Online. Can you use the link that you created for the CBS.log? As for cutting it down I was guessing that you might not be considering that timestamp I gave you in what you were including. Apologies if that guess is incorrect.

I am sorry, but those instructions are over my head. How would I cut it down without losing relevant data? How else could I save it? I do not understand the link instructions either.

CBS log: https://onedrive.live.com/redir?resid=F56F7AEBD0068A0B!762&authkey=!AEc6UJY5SVor_VI&ithint=file%2cdocx That is coming up in Word Online and looks like it may be too big for that. Can you try cutting it down to something smaller and more relevant or just making so it can be downloaded instead of opening automatically? BTW the way you can make a URL into a link is to add a space at the end. I'm doing that with yours in case there is any possibility of using it as a straight download link.

CBS log: https://onedrive.live.com/redir?resid=F56F7AEBD0068A0B!762&authkey=!AEc6UJY5SVor\_VI&ithint=file%2cdocx

That is the link to the log after running the cmd command again about RestoreHealth Yes. That's just your entire DISM.log. I want to see the CBS.log related to the same event. 2015-03-09 20:40:25, Info DISM DISM Package Manager: PID=6076 TID=7992 Further logs for online package and feature related operations can be found at %WINDIR%\logs\CBS\cbs.log - CPackageManagerCLIHandler::ExecuteCmdLine

Error: We couldn’t complete the updates, Undoing changes. Don’t turn off your computer.

Anonymous

This error may appear anytime a Windows Update fails. To investigate possible solutions, we need to start with the specific error code.

We can do this by viewing your update history.

Swipe in from the right edge of the screen (or, if you're using a mouse, pointing to the lower-right corner of the screen and moving the mouse pointer up), and tap or click Settings.
Tap or click Change PC settings, and then Update and recovery.
Tap or click View your update history.

View failed update error code.

Please post here with your error code, so that the Community can try to help guide you appropriately.

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

998 answers

Anonymous

2015-03-10T15:42:08+00:00

How would I cut it down without losing relevant data? How else could I save it? I do not understand the link instructions either.

I don't know how you are doing whatever it is that you are doing. Others somehow manage to create links that can be downloaded. Yours is the first time I have seen a DISM.log or CBS.log open in Word Online.

Can you use the link that you created for the CBS.log?

As for cutting it down I was guessing that you might not be considering that timestamp I gave you in what you were including. Apologies if that guess is incorrect.
Was this answer helpful?

0 comments No comments
Anonymous

2015-03-10T15:33:50+00:00

I am sorry, but those instructions are over my head. How would I cut it down without losing relevant data? How else could I save it? I do not understand the link instructions either.
Was this answer helpful?

0 comments No comments
Anonymous

2015-03-10T15:27:34+00:00

CBS log:

https://onedrive.live.com/redir?resid=F56F7AEBD0068A0B!762&authkey=!AEc6UJY5SVor_VI&ithint=file%2cdocx

That is coming up in Word Online and looks like it may be too big for that. Can you try cutting it down to something smaller and more relevant or just making so it can be downloaded instead of opening automatically?

BTW the way you can make a URL into a link is to add a space at the end. I'm doing that with yours in case there is any possibility of using it as a straight download link.
Was this answer helpful?

0 comments No comments
Anonymous

2015-03-10T12:33:24+00:00

CBS log:

https://onedrive.live.com/redir?resid=F56F7AEBD0068A0B!762&authkey=!AEc6UJY5SVor\_VI&ithint=file%2cdocx
Was this answer helpful?

0 comments No comments

Anonymous

That is the link to the log after running the cmd command again about RestoreHealth

Yes. That's just your entire DISM.log. I want to see the CBS.log related to the same event.

2015-03-09 20:40:25, Info DISM DISM Package Manager: PID=6076 TID=7992 Further logs for online package and feature related operations can be found at %WINDIR%\logs\CBS\cbs.log - CPackageManagerCLIHandler::ExecuteCmdLine

0 comments