This error may appear anytime a Windows Update fails. To investigate possible solutions, we need to start with the specific error code. We can do this by viewing your update history. Swipe in from the right edge of the screen (or, if you're using a mouse, pointing to the lower-right corner of the screen and moving the mouse pointer up), and tap or click Settings . Tap or click Change PC settings , and then Update and recovery . Tap or click View your update history . View failed update error code. Please post here with your error code, so that the Community can try to help guide you appropriately.

All solved now Congratulations, Gerry! How did you solve it? Thanks, jwillYO

No not solved. In Settings under Update and Security in the Windows Update section under Update Status it says the following. Updates are available 2017-12 Cumulative Update for Windows 10 Version 1709 for x64-based Systems (KB4054517) Status: Awaiting restart Yet when I click Start button at left of Task Bar and go to Windows 10 Update Assistant it says Thank you for updating to the latest version of Windows 10. The computer still automatically restarts to be able to update and says "We couldn't complete updates, undoing changes. Don't turn off the computer." And I have to log in again.

I have a new computer now so the problem is solved!

Error: We couldn’t complete the updates, Undoing changes. Don’t turn off your computer.

Anonymous

This error may appear anytime a Windows Update fails. To investigate possible solutions, we need to start with the specific error code.

We can do this by viewing your update history.

Swipe in from the right edge of the screen (or, if you're using a mouse, pointing to the lower-right corner of the screen and moving the mouse pointer up), and tap or click Settings.
Tap or click Change PC settings, and then Update and recovery.
Tap or click View your update history.

View failed update error code.

Please post here with your error code, so that the Community can try to help guide you appropriately.

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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998 answers

Anonymous

2018-01-06T20:46:54+00:00

All solved now

Congratulations, Gerry! How did you solve it?

Thanks,

jwillYO
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Anonymous

2018-01-06T17:31:10+00:00

my error code 80240016
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Anonymous

2018-01-06T12:07:04+00:00

No not solved. In Settings under Update and Security in the Windows Update section under Update Status it says the following.

Updates are available

2017-12 Cumulative Update for Windows 10 Version 1709 for x64-based Systems (KB4054517)

Status: Awaiting restart

Yet when I click Start button at left of Task Bar and go to Windows 10 Update Assistant it says Thank you for updating to the latest version of Windows 10.

The computer still automatically restarts to be able to update and says "We couldn't complete updates, undoing changes. Don't turn off the computer." And I have to log in again.
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Anonymous

2018-01-06T10:19:20+00:00

All solved now
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Anonymous

2018-01-05T22:22:40+00:00

I have a new computer now so the problem is solved!
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2 people found this answer helpful.

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