This error may appear anytime a Windows Update fails. To investigate possible solutions, we need to start with the specific error code. We can do this by viewing your update history. Swipe in from the right edge of the screen (or, if you're using a mouse, pointing to the lower-right corner of the screen and moving the mouse pointer up), and tap or click Settings . Tap or click Change PC settings , and then Update and recovery . Tap or click View your update history . View failed update error code. Please post here with your error code, so that the Community can try to help guide you appropriately.

Thanks for your reply. I have an Intel Core i5-5300U Processor( 2.30GHz 1600MHz 3MB). Does the issue you describe also apply to this processor? I gather from your reply that perhaps waiting awhile before applying additional updates, may result in success in the future?

If you have an AMD processor, especially if it's an 'anthlon" processor, the problem is the fault of Microsoft's patch to try to stop hacking involving the processor. They have stopped sending the update which caused the problem until they fix it. I stopped updates on my computer and will restart them when windows says the problem is fixed.

getting error 8024000C when updating windows 8.1 Not sure what this error is, any help would be appreciated. Thanks

For Windows 8.1 now have the "we couldn't complete the updates undoing changes" problem. From the update history.. Microsoft.NET Framework 4.7.1 for Windows 8.1 and Windows Server 2012 R2 for x64 (KB4033369) Solutions? Thanks..

Over the last few days, since 1-05-2018 my computer has tried and failed to complete this update Last failed install attempt on ‎1/‎7/‎2018 - 0x800f0845 The update is called: 2018-01 Cumulative update for Windows 10 version x64 for x-64 based Systems (KB4056892) (5). It fails to install at 30% installed, after downloading apparently OK, when my computer suddenly shuts down and reboots, it is then locked with the Windows blue 'window' in the middle of the screen, (forever). I can fix it by rebooting, twice. The first time it comes up and locks with the same blue window as before, on the second reboot it says it is going to try repairs on the update. This goes on for a while and then it gives up and says it's going to undo the update. I can eventually reboot the computer once more and use it. Happens every time this updates tries to install. Help, what should I do to fix this??? Thank you.

Error: We couldn’t complete the updates, Undoing changes. Don’t turn off your computer.

Anonymous

This error may appear anytime a Windows Update fails. To investigate possible solutions, we need to start with the specific error code.

We can do this by viewing your update history.

Swipe in from the right edge of the screen (or, if you're using a mouse, pointing to the lower-right corner of the screen and moving the mouse pointer up), and tap or click Settings.
Tap or click Change PC settings, and then Update and recovery.
Tap or click View your update history.

View failed update error code.

Please post here with your error code, so that the Community can try to help guide you appropriately.

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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998 answers

Anonymous

2018-01-13T17:48:19+00:00

Thanks for your reply. I have an Intel Core i5-5300U Processor( 2.30GHz 1600MHz 3MB). Does the issue you describe also apply to this processor? I gather from your reply that perhaps waiting awhile before applying additional updates, may result in success in the future?
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Anonymous

2018-01-13T16:19:00+00:00

If you have an AMD processor, especially if it's an 'anthlon" processor, the problem is the fault of Microsoft's patch to try to stop hacking involving the processor. They have stopped sending the update which caused the problem until they fix it. I stopped updates on my computer and will restart them when windows says the problem is fixed.
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2 people found this answer helpful.

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Anonymous

2018-01-13T11:34:31+00:00

getting error 8024000C when updating windows 8.1 Not sure what this error is, any help would be appreciated.

Thanks
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Anonymous

2018-01-13T11:22:48+00:00

For Windows 8.1 now have the "we couldn't complete the updates undoing changes" problem.

From the update history..

Microsoft.NET Framework 4.7.1 for Windows 8.1 and Windows Server 2012 R2 for x64 (KB4033369)

Solutions?

Thanks..
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2 people found this answer helpful.

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Anonymous

2018-01-08T00:31:52+00:00

Over the last few days, since 1-05-2018 my computer has tried and failed to complete this update

Last failed install attempt on ‎1/‎7/‎2018 - 0x800f0845

The update is called: 2018-01 Cumulative update for Windows 10 version x64 for x-64 based Systems

(KB4056892) (5).

It fails to install at 30% installed, after downloading apparently OK, when my computer suddenly shuts down and reboots, it is then locked with the Windows blue 'window' in the middle of the screen, (forever). I can fix it by rebooting, twice. The first time it comes up and locks with the same blue window as before, on the second reboot it says it is going to try repairs on the update. This goes on for a while and then it gives up and says it's going to undo the update. I can eventually reboot the computer once more and use it. Happens every time this updates tries to install.

Help, what should I do to fix this???

Thank you.
Was this answer helpful?

1 person found this answer helpful.

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