Error: We couldn’t complete the updates, Undoing changes. Don’t turn off your computer.

Anonymous
2014-05-14T19:34:39+00:00

This error may appear anytime a Windows Update fails. To investigate possible solutions, we need to start with the specific error code.

We can do this by viewing your update history.

  1. Swipe in from the right edge of the screen (or, if you're using a mouse, pointing to the lower-right corner of the screen and moving the mouse pointer up), and tap or click Settings.
  2. Tap or click Change PC settings, and then Update and recovery.
  3. Tap or click View your update history.

View failed update error code.

Please post here with your error code, so that the Community can try to help guide you appropriately.

Windows for home | Previous Windows versions | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2015-05-30T20:23:46+00:00

    Try:

    Deactivate your antivirus - remember to activate it again, when the computer have restarted...

    OR:

    Wait when downloading...

    Wait, when preparing...

    RIGHT, when it writes : "Installing updates 1 of 1..." Make a restart! Rightclick on the Start-button, and click on restart.

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  2. Anonymous
    2015-05-30T12:54:28+00:00

    My update number was KB3000850.  What now? Pretty sick of this ****. It usually means 30 minutes of frustration.  Is there a fix for this?

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  3. Anonymous
    2015-05-28T02:13:12+00:00

    I have a series of these error codes, but definitely the one you mentioned.  I also have KB3047254,

    KB3015696, KB 3048043, etc...  its been doing this for pass 2 days...

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  4. Anonymous
    2015-05-26T16:06:03+00:00

    Anyway I've written down just 3 of the error codes as there were quite a lot:

    Those are update numbers.  To see the Error code associated with one which has failed you would need to click on it.

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  5. Anonymous
    2015-05-26T15:09:01+00:00

    I had a load of updates failed when I looked at the history and also some that did get through - thank god some did!

    Anyway I've written down just 3 of the error codes as there were quite a lot:

    KB 3000850

    KB 3048097

    KB 3035553

    HELP!

    Toni

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