Error: We couldn’t complete the updates, Undoing changes. Don’t turn off your computer.

Anonymous
2014-05-14T19:34:39+00:00

This error may appear anytime a Windows Update fails. To investigate possible solutions, we need to start with the specific error code.

We can do this by viewing your update history.

  1. Swipe in from the right edge of the screen (or, if you're using a mouse, pointing to the lower-right corner of the screen and moving the mouse pointer up), and tap or click Settings.
  2. Tap or click Change PC settings, and then Update and recovery.
  3. Tap or click View your update history.

View failed update error code.

Please post here with your error code, so that the Community can try to help guide you appropriately.

Windows for home | Previous Windows versions | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2015-07-17T00:47:44+00:00

    KB3018467

    KB3059316

    KB3054256

    KB3065822

    KB3035583

    KB3058515

    KB2267602 (definition 1.201.1624.0)

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  2. Anonymous
    2015-07-14T00:57:45+00:00

    I get Error  80070002

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  3. Anonymous
    2015-07-10T22:55:33+00:00

    Still looking at message

    we couldn't complete the updates.  Undoing changes. Don't turn off your computer 

    After hours of undoing changes.  Cannot even sign into computer 

    Any suggestions?

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  4. Anonymous
    2015-07-10T22:22:31+00:00

    i checked by going through the logs and found the error code 0x80070057 many times, may you help me fix it

    I didn't get that response though, I got enter another product Key response

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  5. Anonymous
    2015-07-08T15:52:40+00:00

    Got the same problem cannot get to the settings as advised by moving my mouse arrow up and down

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