Error: We couldn’t complete the updates, Undoing changes. Don’t turn off your computer.

Anonymous
2014-05-14T19:34:39+00:00

This error may appear anytime a Windows Update fails. To investigate possible solutions, we need to start with the specific error code.

We can do this by viewing your update history.

  1. Swipe in from the right edge of the screen (or, if you're using a mouse, pointing to the lower-right corner of the screen and moving the mouse pointer up), and tap or click Settings.
  2. Tap or click Change PC settings, and then Update and recovery.
  3. Tap or click View your update history.

View failed update error code.

Please post here with your error code, so that the Community can try to help guide you appropriately.

Windows for home | Previous Windows versions | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2015-08-15T14:22:02+00:00

    A way to at least get some codes for the last 10 failure reports would be to use this PowerShell expression starting at this directory:

    PS C:\windows\SoftwareDistribution> (Select-String "Fail" "ReportingEvents.log")[-10..-1]

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  2. Anonymous
    2015-08-15T07:05:27+00:00

    I've tried every trouble shooting page i can find on the matter..... Here's my problem.

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  3. Anonymous
    2015-08-13T15:19:25+00:00

    E0000100

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  4. Anonymous
    2015-08-13T15:19:05+00:00

    E0000100

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  5. Anonymous
    2015-08-09T14:04:54+00:00

    @VictorVierra, having spent over 50 hours last year resolving major Windows Update issues on Windows 8.1, I can sympathize.  Due to unforeseen issues, there will always be some of us who run into issues with any operating system.  Many people have had success contacting Microsoft Technical Support although the process can be frustrating and may involve a repair/refresh of Windows 8/8.1.  You can download Windows 8.1 installation media yourself from http://www.microsoft.com/en-us/software-download/windows8 which should also work on systems that were upgraded from Windows 8 and therefore lack a Windows 8.1 product key (see FAQ, fourth entry from the bottom).  Whenever doing major changes like this, a full system backup is a good idea.

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