This error may appear anytime a Windows Update fails. To investigate possible solutions, we need to start with the specific error code. We can do this by viewing your update history. Swipe in from the right edge of the screen (or, if you're using a mouse, pointing to the lower-right corner of the screen and moving the mouse pointer up), and tap or click Settings . Tap or click Change PC settings , and then Update and recovery . Tap or click View your update history . View failed update error code. Please post here with your error code, so that the Community can try to help guide you appropriately.

Tapping on the update history gave me the error code of 800F0922. There are 10 updates that fail to load. The first of the list of updates has the number KB3092627. I could list them all if that is required. Any help would be appreciated.

Security Update For Microsoft .NET Framework 3.5 on Windows 8.1 and Windows Server 2012 R2 for x64-based Systems (KB3072307) Update for Windows 8.1 for x64-based Systems (KB3092627) Security Upddate for Windows 8.1 for x64-based Systems (KB3086255) Cumulative Security Update for Internet Explorer 11 for Windows 8.1 for x64-based Systems (KB3087038) Those seems to be the most frequent updates to fail, it's really annoying having to wait 5-10 minutes everytime I restart/shut down my PC. Also, is there any harm to my PC by this happening everyday?

How should it be solved ?? Diagnosis and better diagnostics. Please start your own thread with your own details if you need help.

I got the same message several times now, but luckily my brand new computer will turn off. When I read the steps to fix this, I went to history for updates, and every update says that it was successful. NO error messages. This seems to be an extremely common problem. How should it be solved ??

80200001 is another failure which was seen along with 80240054 Neither of those codes is in the list . That's why you need to dig into the details in the manner I outlined. In the case of the first one its category isn't even there but guessing by 0x24xxxx being "success codes" maybe 0x8020xxxx is a new category of general failure, e.g. something more credible than "This should never happen", etc. Heh. Here is a more specific guess. Since 0x00240001 means 0x240001 WU_S_SERVICE_STOP WindowsUpdate Windows Update Agent was stopped successfully how about 0x800200001 may mean WU_ F _SERVICE_STOP WindowsUpdate Windows Update Agent was stopped UN successfully Again, avoiding speculation, dig into the details and find out for sure. Without access to source or support documentation, inference from all your diagnostics is all that we have to work with. HTH Robert

Error: We couldn’t complete the updates, Undoing changes. Don’t turn off your computer.

Anonymous

This error may appear anytime a Windows Update fails. To investigate possible solutions, we need to start with the specific error code.

We can do this by viewing your update history.

Swipe in from the right edge of the screen (or, if you're using a mouse, pointing to the lower-right corner of the screen and moving the mouse pointer up), and tap or click Settings.
Tap or click Change PC settings, and then Update and recovery.
Tap or click View your update history.

View failed update error code.

Please post here with your error code, so that the Community can try to help guide you appropriately.

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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998 answers

Anonymous

2015-10-07T19:22:36+00:00

Tapping on the update history gave me the error code of 800F0922. There are 10 updates that fail to load. The first of the list of updates has the number KB3092627. I could list them all if that is required.

Any help would be appreciated.
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Anonymous

2015-09-29T04:35:27+00:00

Security Update For Microsoft .NET Framework 3.5 on Windows 8.1 and Windows Server 2012 R2 for x64-based Systems (KB3072307)

Update for Windows 8.1 for x64-based Systems (KB3092627)

Security Upddate for Windows 8.1 for x64-based Systems (KB3086255)

Cumulative Security Update for Internet Explorer 11 for Windows 8.1 for x64-based Systems (KB3087038)

Those seems to be the most frequent updates to fail, it's really annoying having to wait 5-10 minutes everytime I restart/shut down my PC. Also, is there any harm to my PC by this happening everyday?
Was this answer helpful?

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Anonymous

2015-09-28T19:11:22+00:00

How should it be solved ??

Diagnosis and better diagnostics.

Please start your own thread with your own details if you need help.
Was this answer helpful?

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Anonymous

2015-09-28T17:21:24+00:00

I got the same message several times now, but luckily my brand new computer will turn off. When I read the steps to fix this, I went to history for updates, and every update says that it was successful. NO error messages.

This seems to be an extremely common problem. How should it be solved ??
Was this answer helpful?

0 comments No comments
Anonymous

2015-09-23T02:16:07+00:00

80200001 is another failure which was seen along with 80240054

Neither of those codes is in the list. That's why you need to dig into the details in the manner I outlined.

In the case of the first one its category isn't even there but guessing by 0x24xxxx being "success codes" maybe 0x8020xxxx is a new category of general failure, e.g. something more credible than "This should never happen", etc.

Heh. Here is a more specific guess. Since 0x00240001 means

0x240001 WU_S_SERVICE_STOP WindowsUpdate Windows Update Agent was stopped successfully

how about 0x800200001 may mean

WU_F_SERVICE_STOP WindowsUpdate Windows Update Agent was stopped UNsuccessfully

Again, avoiding speculation, dig into the details and find out for sure. Without access to source or support documentation, inference from all your diagnostics is all that we have to work with.

HTH

Robert
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