This error may appear anytime a Windows Update fails. To investigate possible solutions, we need to start with the specific error code. We can do this by viewing your update history. Swipe in from the right edge of the screen (or, if you're using a mouse, pointing to the lower-right corner of the screen and moving the mouse pointer up), and tap or click Settings . Tap or click Change PC settings , and then Update and recovery . Tap or click View your update history . View failed update error code. Please post here with your error code, so that the Community can try to help guide you appropriately.

I also have this problem with my Windows 10 laptop. In my "View Your Update History" section of "Settings", I see an entry stating that: "Cumulative Update for Windows 10 Version 1511 for x64-based Systems (KB3185614) Failed to install on 9/14/2016". If anyone either on this site or at Microsoft Inc. could help me solve this problem, I'd greatly appreciate that. Thanks!

Help yourself. Start by reading this "sticky" post... • What information to post in the Windows Update forum http://answers.microsoft.com/thread/1467f44b-ee27-4f7d-98d7-f1c4b35b3395 Also see... • HOW TO begin your own new thread http://answers.microsoft.com/en-us/page/faq#faqAskQuestion1 • Suggestions for asking a question in help forums http://support.microsoft.com/kb/555375

I have the error code of KB3123862 and a security update error code too which is KB3159398. HELP!

Hello guys, Run Windows Update Troubleshooter, Go to: Troubleshooting (search in start menu) > System And Security > Windows Update This might help windows to detect and fix the problem.

Error: We couldn’t complete the updates, Undoing changes. Don’t turn off your computer.

Anonymous

This error may appear anytime a Windows Update fails. To investigate possible solutions, we need to start with the specific error code.

We can do this by viewing your update history.

Swipe in from the right edge of the screen (or, if you're using a mouse, pointing to the lower-right corner of the screen and moving the mouse pointer up), and tap or click Settings.
Tap or click Change PC settings, and then Update and recovery.
Tap or click View your update history.

View failed update error code.

Please post here with your error code, so that the Community can try to help guide you appropriately.

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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998 answers

Anonymous

2016-09-17T14:32:37+00:00

I also have this problem with my Windows 10 laptop.

In my "View Your Update History" section of "Settings", I see an entry stating that:

"Cumulative Update for Windows 10 Version 1511 for x64-based Systems (KB3185614) Failed to install on 9/14/2016".

If anyone either on this site or at Microsoft Inc. could help me solve this problem, I'd greatly appreciate that.

Thanks!
Was this answer helpful?

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Anonymous

2016-07-04T19:38:07+00:00

Help yourself. Start by reading this "sticky" post...

    • What information to post in the Windows Update forum

       http://answers.microsoft.com/thread/1467f44b-ee27-4f7d-98d7-f1c4b35b3395

Also see...

    • HOW TO begin your own new thread

       http://answers.microsoft.com/en-us/page/faq#faqAskQuestion1

    • Suggestions for asking a question in help forums

       http://support.microsoft.com/kb/555375
Was this answer helpful?

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Anonymous

2016-07-03T17:22:59+00:00

I have the error code of KB3123862 and a security update error code too which is KB3159398.

HELP!
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Anonymous

2016-06-16T11:46:05+00:00
This error may appear anytime a Windows Update fails. To investigate possible solutions, we need to start with the specific error code.

We can do this by viewing your update history.

Swipe in from the right edge of the screen (or, if you're using a mouse, pointing to the lower-right corner of the screen and moving the mouse pointer up), and tap or click Settings.

Tap or click Change PC settings, and then Update and recovery.

Tap or click View your update history.

View failed update error code.

Please post here with your error code, so that the Community can try to help guide you appropriately.
Was this answer helpful?

0 comments No comments
Anonymous

2016-05-14T20:43:58+00:00

Hello guys,

Run Windows Update Troubleshooter,

Go to: Troubleshooting (search in start menu) > System And Security > Windows Update

This might help windows to detect and fix the problem.
Was this answer helpful?

0 comments No comments