Error: We couldn’t complete the updates, Undoing changes. Don’t turn off your computer.

Anonymous
2014-05-14T19:34:39+00:00

This error may appear anytime a Windows Update fails. To investigate possible solutions, we need to start with the specific error code.

We can do this by viewing your update history.

  1. Swipe in from the right edge of the screen (or, if you're using a mouse, pointing to the lower-right corner of the screen and moving the mouse pointer up), and tap or click Settings.
  2. Tap or click Change PC settings, and then Update and recovery.
  3. Tap or click View your update history.

View failed update error code.

Please post here with your error code, so that the Community can try to help guide you appropriately.

Windows for home | Previous Windows versions | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2014-05-16T15:34:06+00:00

    error code is 8024000B

    0x8024000B WU_E_CALL_CANCELLED Operation was cancelled.

    Doesn't make things very specific for me.  For a guess:  were you too hasty about something?

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  2. Anonymous
    2014-05-16T15:31:32+00:00

    Code 80246007.

    0x80246007 WU_E_DM_NOTDOWNLOADED The update has not been downloaded.

    Looks like you are going to have to find some more details about your symptom.

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  3. Anonymous
    2014-05-16T15:27:06+00:00

    Robert, I have the original Windows 8 OEM disk that I bought when I built the machine.

    Sounds like you could at least create another partition, install W8, update it and then use that as /source:  maybe even with /LimitAccess.  But what I was wondering is what if you just make a semi-right guess about /source: without /LimitAccess does that make WU do anything different?

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  4. Anonymous
    2014-05-16T14:50:39+00:00

    error code is 8024000B

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  5. Anonymous
    2014-05-16T14:35:02+00:00

    Hello, I have been getting the same Code 80246007 errors with the last 8.1update as well as the recent one. Had tried unroll all earlier updates, reinstall them, updated all drivers... none worked.

    Has someone solved this problem before? The last thing i want to do is to Refresh the entire laptop.

    Thanks in advance.

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