This error may appear anytime a Windows Update fails. To investigate possible solutions, we need to start with the specific error code. We can do this by viewing your update history. Swipe in from the right edge of the screen (or, if you're using a mouse, pointing to the lower-right corner of the screen and moving the mouse pointer up), and tap or click Settings . Tap or click Change PC settings , and then Update and recovery . Tap or click View your update history . View failed update error code. Please post here with your error code, so that the Community can try to help guide you appropriately.

Thank goodness my dear mother is running Win 7. Much of this stuff will put even an advanced user in the weeds very quickly. It is truly amazing what people are willing to put themselves through in order to install this update, I can only imagine how all of this sounds to the typical user. After reading thread after thread it would appear a refresh or re-install would be much easier and less time consuming than some of the suggestions contained in these threads. But by all means, carry on and have fun trying to workaround, circumvent or find some way to install this obviously poorly designed and troubled update.

"...My partition size is 334 GB with 192GB free, so space is definitely NOT the issue. ..." Regards, Ron Hello, RonSarid Please note that the size/space issue related to a failure to install KB2919355 has to do with the system reserved partition (often hidden in File Explorer), not the system volume (typically "C:" on Windows installs), as mentioned in the section about Error Code 0x800F0922 in the new Windows Help article " Install the latest Windows 8.1 Update ." More information about the system reserved partition is contained in the Windows Help article " What are system partitions and boot partitions? ", while a step-by-step guide on how to expand the partition is found in the Into Windows tutorial " How To Extend System Partition In Windows 8.1 ".

you would need to provide step by step instructions. No. It is too speculative. It's just an idea for someone who does know what I mean and wants to try it. It's really more about exploring the scope of what we can do with DISM than anything positive that I know about or even have high hopes for. I may try this myself if I get a virtual machine set up to do it to.

I should have mentioned in my previous note that I am running Windows 8.1 Pro, 64-bit. My partition size is 334 GB with 192GB free, so space is definitely NOT the issue. I have never had any problems with this installation before and I have no intention of re-installing windows just to make an update work. My system worked fine before this update and it still works fine without this update. I assume (hopefully) that Microsoft will fix the problems with this update eventually and it will one day install. If someone has any suggestions for something that worked, I'd be happy to try it. I have already tried the DISM suggestions that were suggested on the previous thread, but no luck with those. Regards, Ron

Robert, I have the original Windows 8 OEM disk that I bought when I built the machine. Sounds like you could at least create another partition, install W8, update it and then use that as /source: maybe even with /LimitAccess. But what I was wondering is what if you just make a semi-right guess about /source: without /LimitAccess does that make WU do anything different? I hate to say this, but I really don't know what any of that means. Sorry but you would need to provide step by step instructions. Just got off the phone again with Microsoft technical support. No help at all. Once she tried all the same things we have been trying, she again said I need to buy Windows 8.1 and do an in place upgrade. This sucks.

Error: We couldn’t complete the updates, Undoing changes. Don’t turn off your computer.

Anonymous

This error may appear anytime a Windows Update fails. To investigate possible solutions, we need to start with the specific error code.

We can do this by viewing your update history.

Swipe in from the right edge of the screen (or, if you're using a mouse, pointing to the lower-right corner of the screen and moving the mouse pointer up), and tap or click Settings.
Tap or click Change PC settings, and then Update and recovery.
Tap or click View your update history.

View failed update error code.

Please post here with your error code, so that the Community can try to help guide you appropriately.

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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998 answers

Anonymous

2014-05-16T22:35:06+00:00

Thank goodness my dear mother is running Win 7. Much of this stuff will put even an advanced user in the weeds very quickly. It is truly amazing what people are willing to put themselves through in order to install this update, I can only imagine how all of this sounds to the typical user. After reading thread after thread it would appear a refresh or re-install would be much easier and less time consuming than some of the suggestions contained in these threads. But by all means, carry on and have fun trying to workaround, circumvent or find some way to install this obviously poorly designed and troubled update.
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Anonymous

2014-05-16T22:22:24+00:00

"...My partition size is 334 GB with 192GB free, so space is definitely NOT the issue. ..."

Regards,

Ron

Hello, RonSarid

Please note that the size/space issue related to a failure to install KB2919355 has to do with the system reserved partition (often hidden in File Explorer), not the system volume (typically "C:" on Windows

installs), as mentioned in the section about Error Code 0x800F0922 in the new Windows Help article "Install the latest Windows 8.1 Update." More information about the system reserved partition is contained in the Windows Help article "What are system partitions and boot partitions?", while a step-by-step guide on how to expand the partition is found in the Into Windows tutorial "How To Extend System Partition In Windows 8.1".
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Anonymous

2014-05-16T21:47:47+00:00

you would need to provide step by step instructions.

No. It is too speculative. It's just an idea for someone who does know what I mean and wants to try it. It's really more about exploring the scope of what we can do with DISM than anything positive that I know about or even have high hopes for. I may try this myself if I get a virtual machine set up to do it to.
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3 people found this answer helpful.

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Anonymous

2014-05-16T19:54:02+00:00

I should have mentioned in my previous note that I am running Windows 8.1 Pro, 64-bit. My partition size is 334 GB with 192GB free, so space is definitely NOT the issue. I have never had any problems with this installation before and I have no intention of re-installing windows just to make an update work. My system worked fine before this update and it still works fine without this update. I assume (hopefully) that Microsoft will fix the problems with this update eventually and it will one day install. If someone has any suggestions for something that worked, I'd be happy to try it. I have already tried the DISM suggestions that were suggested on the previous thread, but no luck with those.

Regards,

Ron
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Anonymous

2014-05-16T19:40:34+00:00

Robert, I have the original Windows 8 OEM disk that I bought when I built the machine.

Sounds like you could at least create another partition, install W8, update it and then use that as /source: maybe even with /LimitAccess. But what I was wondering is what if you just make a semi-right guess about /source: without /LimitAccess does that make WU do anything different?

I hate to say this, but I really don't know what any of that means. Sorry but you would need to provide step by step instructions.

Just got off the phone again with Microsoft technical support. No help at all. Once she tried all the same things we have been trying, she again said I need to buy Windows 8.1 and do an in place upgrade. This sucks.
Was this answer helpful?

2 people found this answer helpful.

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