Error: We couldn’t complete the updates, Undoing changes. Don’t turn off your computer.

Anonymous
2014-05-14T19:34:39+00:00

This error may appear anytime a Windows Update fails. To investigate possible solutions, we need to start with the specific error code.

We can do this by viewing your update history.

  1. Swipe in from the right edge of the screen (or, if you're using a mouse, pointing to the lower-right corner of the screen and moving the mouse pointer up), and tap or click Settings.
  2. Tap or click Change PC settings, and then Update and recovery.
  3. Tap or click View your update history.

View failed update error code.

Please post here with your error code, so that the Community can try to help guide you appropriately.

Windows for home | Previous Windows versions | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2014-05-18T23:15:44+00:00

    I was downloading updates on another computer running Windows Vista Professional and it keeps coming up with the above error and it shuts-down and then starts up and repeats the same thing over and over again. I can't do anything except turn the computer off. I need help please

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  2. Anonymous
    2014-05-18T22:39:08+00:00

    I get the message Windows will restart in 1-day restart to do updates then it goes through this quasi update and then eventually says undoing changes do not turn off your computer.  My last update was on 1/13/2014.  C'mon Microsoft how about a fix.  I checked my history and there were no errors codes/messages to report.   I am not tech. savy so just fix it via your patch updates.  You are getting enough complaints to get the heavies involved.

    10:1 I get no response nor a fix............taking bets!

    Carlos

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  3. Anonymous
    2014-05-18T21:18:26+00:00

    Windows Update 8.1 KB2919355 tries every day, and everyday it gets to 100%, and then says it cannot complete the updates, and then undoes everything. Error is 800F0922.  A week ago the error was different (can't recall - too many other entries for history to contain); I reinstalled Nvidia video drivers and now the error is 800F0922. So far I've tried a number of solutions including use of DISM commands and Windows Update checker.  No joy.  I'm not willing to refresh the system because it means reinstalling many programs, including MS Office 2013, and besides the aggravation I'm unsure of the license implications. Don't know if MS and other vendors will allow a reactivation.  Otherwise the system has accepted all other updates, and is running fine as far as I can tell.  Also tried a manual update - again, no joy.

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  4. Anonymous
    2014-05-18T19:55:09+00:00

    Windows Update 8.1 KB2919355 tries every day, and everyday it gets to 100%, and then says it cannot complete the updates, and then undoes everything. Error is 800F0922.  A week ago the error was different (can't recall - too many other entries for history to contain); I reinstalled Nvidia video drivers and now the error is 800F0922. So far I've tried a number of solutions including use of DISM commands and Windows Update checker.  No joy.  I'm not willing to refresh the system because it means reinstalling many programs, including MS Office 2013, and besides the aggravation I'm unsure of the license implications. Don't know if MS and other vendors will allow a reactivation.  Otherwise the system has accepted all other updates, and is running fine as far as I can tell.  Also tried a manual update - again, no joy.

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  5. Anonymous
    2014-05-18T13:56:03+00:00

    Thanks for the assistance. Windows 8 is installed on a 240g SSD in a Raid 1 with 118g free, so it is not a matter of space.

    Using SFC /scannow does not find any errore.

    DISM restorehealth does find errors, but unable to correct. Returns error 0x8000f081A. Google it and it returns:

    0x800f081A,-2148468762,CBS_E_INVALID_DRIVER_OPERATION_KEY,the driver operations key is corrupt or invalid.

    Okay, so which driver and how to fix?

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