This error may appear anytime a Windows Update fails. To investigate possible solutions, we need to start with the specific error code. We can do this by viewing your update history. Swipe in from the right edge of the screen (or, if you're using a mouse, pointing to the lower-right corner of the screen and moving the mouse pointer up), and tap or click Settings . Tap or click Change PC settings , and then Update and recovery . Tap or click View your update history . View failed update error code. Please post here with your error code, so that the Community can try to help guide you appropriately.

Before I let Msoft loose applying this update I took a full Acronis backup. (Call me a pessimist but 800meg updates are never good news) Is there any point restoring this and trying again. I.E has anything changed in KB2919355 that means it now works or is it still gathering more and more problems? Cheers

Microsoft: can't you demonstrate your commitment to us by making a suitable online image accessible to the dism commands As an add-on to this, offer to send out, at your expense, to any affected users that ask for it a Windows 7 install CD so they can upgrade their machines to an OS that actually works properly. If I have to do a full system rebuild it sure ain't gonna be with Windows 8 again.

Same as others. KB2919355. No error code, just "undoing changes". Tries again in same reboot sequence but fails. Same here, no update history, it looks like it's been wiped by the attempted install of -355.

Any News on this? Being wasting my time reading all the posts and anyone know if:- I definitely need a recovery partition on my hard drive cos I haven't got one What is the minimum free space required on my system partition to do this upgrade. and in my windows updates it's showing the upgrade as successful but all subsequent updates refer to the system not having the update installed, which I'm sure it hasn't cheers

Error: We couldn’t complete the updates, Undoing changes. Don’t turn off your computer.

Anonymous

This error may appear anytime a Windows Update fails. To investigate possible solutions, we need to start with the specific error code.

We can do this by viewing your update history.

Swipe in from the right edge of the screen (or, if you're using a mouse, pointing to the lower-right corner of the screen and moving the mouse pointer up), and tap or click Settings.
Tap or click Change PC settings, and then Update and recovery.
Tap or click View your update history.

View failed update error code.

Please post here with your error code, so that the Community can try to help guide you appropriately.

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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998 answers

Anonymous

2014-05-19T13:54:55+00:00

Before I let Msoft loose applying this update I took a full Acronis backup. (Call me a pessimist but 800meg updates are never good news) Is there any point restoring this and trying again. I.E has anything changed in KB2919355 that means it now works or is it still gathering more and more problems?

Cheers
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Anonymous

2014-05-19T12:24:29+00:00

Microsoft: can't you demonstrate your commitmentto us by making a suitable online image accessible to the dism commands

As an add-on to this, offer to send out, at your expense, to any affected users that ask for it a Windows 7 install CD so they can upgrade their machines to an OS that actually works properly. If I have to do a full system rebuild it sure ain't gonna be with Windows 8 again.
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Anonymous

2014-05-19T12:16:01+00:00

Same as others. KB2919355. No error code, just "undoing changes". Tries again in same reboot sequence but fails.

Same here, no update history, it looks like it's been wiped by the attempted install of -355.
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Anonymous

2014-05-19T10:17:18+00:00

Any News on this?

Being wasting my time reading all the posts and anyone know if:-

I definitely need a recovery partition on my hard drive cos I haven't got one

What is the minimum free space required on my system partition to do this upgrade.

and in my windows updates it's showing the upgrade as successful but all subsequent updates refer to the system not having the update installed, which I'm sure it hasn't

cheers
Was this answer helpful?

0 comments No comments
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