Error: We couldn’t complete the updates, Undoing changes. Don’t turn off your computer.

Anonymous
2014-05-14T19:34:39+00:00

This error may appear anytime a Windows Update fails. To investigate possible solutions, we need to start with the specific error code.

We can do this by viewing your update history.

  1. Swipe in from the right edge of the screen (or, if you're using a mouse, pointing to the lower-right corner of the screen and moving the mouse pointer up), and tap or click Settings.
  2. Tap or click Change PC settings, and then Update and recovery.
  3. Tap or click View your update history.

View failed update error code.

Please post here with your error code, so that the Community can try to help guide you appropriately.

Windows for home | Previous Windows versions | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2014-05-30T21:48:08+00:00

    Wow! cool! i did not get 0x80070002 error anymore!!

    however, i get a new error code: 0x80073712

    no i'm not sarcastic (well maybe a little...) error message is changed. This means i'm fu**ed to doom, or it gets better?

    there is a light on the end of the tunnel... but it's the sun or infernal flames?

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  3. Anonymous
    2014-05-30T21:18:56+00:00

    I spoke with Microsoft again last night, they said to hold tight they are working on a fix and expect to have it released by the end of June or early July 2014.

    MINE IS FIXED!!!! Must've happened overnight.  I checked today and all the updates are complete and my computer reboots like it used to!

    THANX MICROSOFT!

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  4. Anonymous
    2014-05-30T21:09:00+00:00

    This error may appear anytime a Windows Update fails. To investigate possible solutions, we need to start with the specific error code.

    We can do this by viewing your update history.

    1. Swipe in from the right edge of the screen (or, if you're using a mouse, pointing to the lower-right corner of the screen and moving the mouse pointer up), and tap or click Settings.
    2. Tap or click Change PC settings, and then Update and recovery.
    3. Tap or click View your update history.

    View failed update error code.

    Please post here with your error code, so that the Community can try to help guide you appropriately.

    HOLY S@#$ MICROSOFT!! WHAT WONDERFUL THING DID YOU DO WHILE I WAS SLEEPING?!?

    I just checked my update history and everything is now installed and updated! And my computer no longer takes 30 minutes to reboot!  I don't know what happened, but THANK YOU!!!!!

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  5. Anonymous
    2014-05-30T17:00:15+00:00

                80246013 error code to update windows

    All I know is it is in the Download Manager error category.  The list is obviously out of date.

    Do a find (e.g. in IE press F3 or Ctrl-f) in here for  802460

    http://support.microsoft.com/kb/938205/en-us

    Otherwise, there would undoubtedly be some context where that message is issued in whatever logs it is found in, e.g. WindowsUpdate.log and perhaps CBS.log.  As always I would be running ProcMon to try to help find all the diagnostics being generated and to help read between the lines to understand what is happening.

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