This error may appear anytime a Windows Update fails. To investigate possible solutions, we need to start with the specific error code. We can do this by viewing your update history. Swipe in from the right edge of the screen (or, if you're using a mouse, pointing to the lower-right corner of the screen and moving the mouse pointer up), and tap or click Settings . Tap or click Change PC settings , and then Update and recovery . Tap or click View your update history . View failed update error code. Please post here with your error code, so that the Community can try to help guide you appropriately.

I will have to try next chance I get.

If you go through all the posts, it is clear that Microsoft does not have an answer "yet". My recommendation is that you "hide" these update until Microsoft stops their arrogance, accept the fact they messed up this Win 8.1 upgrade and provide a fix.

I keep having problems with a security update. It says "couldn't apply changes, undoing changes", error code 800FO922. This happens everytime I turn off my computer. PLEASE HELP!

I rec'd a slightly different notice than above. Sorry, we couldn't complete the Windows 8.1 update. Restoring your previous version of Windows. When I check "Change PC settings" there is no entry for "Update and recovery." Included with the "Sorry" notice was the following number: 0xC1900101-0x2000A. Thanks, Jack

Error: We couldn’t complete the updates, Undoing changes. Don’t turn off your computer.

Anonymous

This error may appear anytime a Windows Update fails. To investigate possible solutions, we need to start with the specific error code.

We can do this by viewing your update history.

Swipe in from the right edge of the screen (or, if you're using a mouse, pointing to the lower-right corner of the screen and moving the mouse pointer up), and tap or click Settings.
Tap or click Change PC settings, and then Update and recovery.
Tap or click View your update history.

View failed update error code.

Please post here with your error code, so that the Community can try to help guide you appropriately.

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

998 answers

Anonymous

2014-06-04T19:32:38+00:00

I will have to try next chance I get.
Was this answer helpful?

2 people found this answer helpful.

0 comments No comments
Anonymous

2014-06-04T19:31:11+00:00

How do you "hide" the updates?
Was this answer helpful?

2 people found this answer helpful.

0 comments No comments
Anonymous

2014-06-04T18:48:05+00:00

If you go through all the posts, it is clear that Microsoft does not have an answer "yet". My recommendation is that you "hide" these update until Microsoft stops their arrogance, accept the fact they messed up this Win 8.1 upgrade and provide a fix.
Was this answer helpful?

2 people found this answer helpful.

0 comments No comments
Anonymous

2014-06-04T17:17:55+00:00

I keep having problems with a security update. It says "couldn't apply changes, undoing changes", error code 800FO922. This happens everytime I turn off my computer. PLEASE HELP!
Was this answer helpful?

0 comments No comments
Anonymous

2014-06-03T16:40:39+00:00

I rec'd a slightly different notice than above. Sorry, we couldn't complete the Windows 8.1 update. Restoring your previous version of Windows. When I check "Change PC settings" there is no entry for "Update and recovery." Included with the "Sorry" notice was the following number: 0xC1900101-0x2000A.

Thanks, Jack
Was this answer helpful?

0 comments No comments