Error: We couldn’t complete the updates, Undoing changes. Don’t turn off your computer.

Anonymous
2014-05-14T19:34:39+00:00

This error may appear anytime a Windows Update fails. To investigate possible solutions, we need to start with the specific error code.

We can do this by viewing your update history.

  1. Swipe in from the right edge of the screen (or, if you're using a mouse, pointing to the lower-right corner of the screen and moving the mouse pointer up), and tap or click Settings.
  2. Tap or click Change PC settings, and then Update and recovery.
  3. Tap or click View your update history.

View failed update error code.

Please post here with your error code, so that the Community can try to help guide you appropriately.

Windows for home | Previous Windows versions | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2017-05-08T15:46:27+00:00

    Please help!

    You have ignored your help.

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  2. Anonymous
    2017-05-08T06:44:11+00:00

    On checking my update history, I see that all of my cumulative updates installed successfully until January, and then all have failed since March.

    I had number KB4013429  fail to install and now KB4015217 has been failing to install for 3 weeks.

    Please help!

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  3. Anonymous
    2017-05-07T07:03:37+00:00

    Cumulative updates will not complete this has been happening since April. The code for update is KB4015217 on 16/04/2017 and also KB4015438 on 19/04/2017. Please can you help?

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  4. Anonymous
    2017-04-30T11:42:41+00:00

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  5. Anonymous
    2017-04-30T10:11:15+00:00

    I have a dell laptop with windows 10. I have deleted telemetry file from laptop. After delete telemetry file i had reset my laptop. Then it is not starting.it is showing this picture enclosed above. Now what should I do?

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