Error: We couldn’t complete the updates, Undoing changes. Don’t turn off your computer.

 A diagnostic approach to problem solving is occasionally successful.  Sometimes there is insight gained that way which provides a useful workaround.  Often there is insight gained that way about how things actually work (e.g. blackbox reverse engineering analysis) which then can expedite analysis of subsequent similar or related cases.  Sometimes the result of diagnosis is clear proof that looking for a simple workaround is likely to be ineffective, thus making yielding to coarser resolutions, such as a rebuild procedure, more tolerable.  Etc.

Thank you for your most detailed response. I am not here to disagree with your most astute observations, however this is a CONSUMER forum. What assistance and relevance to the average user/customer do you think your statement of "Often there is insight gained that way about how things actually work (e.g. blackbox reverse engineering analysis) which then can expedite analysis of subsequent similar or related cases.  Sometimes the result of diagnosis is clear proof that looking for a simple workaround is likely to be ineffective, thus making yielding to coarser resolutions, such as a rebuild procedure, more tolerable." 

Perhaps you are correct but your "blackbox reverse engineering analysis" and "coarser solutions" would be better discussed and served on this forumhttp://social.technet.microsoft.com/Forums/en-US/home rather than a consumer forum. Pardon me but such posts come across as pure gibberish to the average user. 

I am truly puzzled as to why you cannot understand what I am saying. Are you so mired in the weeds yourself that you cannot see that your posts are of little assistance to the average user/customer? Take some time to read your response again from the perspective of the average computer user. It is unintelligible to such users. If you want to makes such posts then they should be made to technet rather than here.

You and other similar posters are taking the users into the tall weeds for which there is no resolution. 

I am a user in a peer-to-peer forum, writing for anyone who reads what I write.  A diagnostic approach to problem solving is occasionally successful.  Sometimes there is insight gained that way which provides a useful workaround.  Often there is insight gained that way about how things actually work (e.g. blackbox reverse engineering analysis) which then can expedite analysis of subsequent similar or related cases.  Sometimes the result of diagnosis is clear proof that looking for a simple workaround is likely to be ineffective, thus making yielding to coarser resolutions, such as a rebuild procedure, more tolerable.  Etc.

I am in full agreement with  and Ron. I too, had dropped a post much earlier and work on those suggestions. I too, hope the mid-May update would install successfully, but it does not.

As a user, we (system) have been installing all updates smoothly until this version comes along. Implications - no issues with the system. The issue is this update that require something more from the other updates. And it leads to all kind troubleshooting that I and many users never had to do before. The point about disk space, I am irritated as well since my harddisk has LOTs of space - 322Gb free. If there is a need for partition for this installation, are the users require to take care of this now? If yes, there has to be a proper set of instructions and I mean - complete instructions trouble-shoot this update root causes.

Some users incidentally have their problems resolved through some suggestions, but the approach just does not seem complete / thorough as a leading major software company.. (I am surprised..)  

I saw the latest email that it is unlikely that there will be another update. So probably there will be no further updates to my laptop which is just a year+ old. It's a really disappointing incident...

Don't apologize for your opinion.  You are spot on.  I can only apologize that I/we only have so much we can do and obviously it's not nearly enough.

Robert your post is most interesting. You ask the user/customer to get more information, ask them to do a trace, and then ask them to look in the logs and lastly to "to dig into the diagnostics in whatever way you can". 

As a computer geek for the past 30 years I fully understand what you are saying but how do you think this comes across to the vast majority of users/customers? Do you truly think the average user is capable of these requests? I could deal with this, but my elderly mother would be totally confused about what you are saying. 

For example, your post "We found out that if there was a space problem somehow it wasn't likely to be associated with a partition.   I suggested you try to get more information about your failure, e.g. with a trace" is Greek to 95% or more of computer users/customers. 

Rather than these types of posts why don't you and everyone else who has any affilation with Microsoft, whether as a "MVP", "Support Engineer" or otherwise, prevail on the company to solve this problem. Ok, you say are a volunteer and are not officially affiliated with the company, but at the same time what do you think the average poster thinks when they see a post from someone who is a "MVP", "Support Engineer, etc.? Who supplies these "titles"? If you choose to use these titles which indicate some "official relationship" to the company and expertise, then either assist them in resolving the issue based on their level of expertise, or refer them to someone with the company who can assist them in resolving their issue(s). 

I'm sorry to come across so harshly, but after two months of this and similar posts it is becoming rather old. You and other similar posters are taking the users into the tall weeds for which there is no resolution.