Error: We couldn’t complete the updates, Undoing changes. Don’t turn off your computer.

Anonymous
2014-05-14T19:34:39+00:00

This error may appear anytime a Windows Update fails. To investigate possible solutions, we need to start with the specific error code.

We can do this by viewing your update history.

  1. Swipe in from the right edge of the screen (or, if you're using a mouse, pointing to the lower-right corner of the screen and moving the mouse pointer up), and tap or click Settings.
  2. Tap or click Change PC settings, and then Update and recovery.
  3. Tap or click View your update history.

View failed update error code.

Please post here with your error code, so that the Community can try to help guide you appropriately.

Windows for home | Previous Windows versions | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2014-07-28T15:20:00+00:00

                error code: 800F0922.  So what does this mean, and what do I do about it?

    Some are interpreting that as trouble with keys:  an activation error.

    Translate the answer in this page (Russian) to see that.

    http://social.technet.microsoft.com/Forums/en-US/691645a6-eafc-453f-accd-8c622266fa66/-net-framework-35-error-code-0x800f0922?forum=windows8ru#c71a4977-243e-4b6f-b2fb-697fd7605f7e

    (Microsoft search for

        0x800f0922 800f0922 CBS_E site:microsoft.com

    )

    Note the support article with the codes still does not have that particular code listed but since the last one it does have listed in that range uses that prefix, (e.g. after a find for f09) that's what I searched for.

    Otherwise, others seem to be having the symptom most with   .NET 3.5   package installs.  .NET installs have always been problematic for some users.  A common suggestion with them is to uninstall it all and start over.  But for W8.1 I would ask why you would need .NET 3.5 anyway?  Are people just check marking everything they can in Windows Features?  FWIW I don't have any checkmarks on the .NET 3.5 item and only limited ones on the .NET 4.5 one  (in fact, only TCP Port Sharing, probably for Fiddler4).

    Otherwise, I would be running ProcMon to find all the files which are being updated and look for diagnostics in them.  E.g. filter with Operation Is WriteFile.  If you just want a list use the Count... tool on the Path field.

    FYI

    Robert Aldwinckle


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  2. Anonymous
    2014-07-28T01:22:41+00:00

    I followed this, and found a slew of update failures, all with the error code: 800F0922.  So what does this mean, and what do I do about it?  I have Windows 8.1 pre-installed with automatic updates turned on.

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  3. Anonymous
    2014-07-27T15:03:03+00:00

    At this point if you still have the problem about the only thing left would be to try a "Refresh" and if that fails a complete resetting to factory conditions. There have been many different issues some of which have been solved but, at this point I don't see any more updates from Microsoft to try and solve the remaining issues. The serving stack seems to be  messed up. This maybe a drastic step to have to take but at this point it is the only way to automatically fixed this issue. We may not like it but, a solution is a solution.

    Hope this helps and if you need any further assistance post and we will be glad to help you.

    The above opinion is mine and mine alone and doesn't necessarily reflect that of Microsoft, it's employees, or any other member of this forum.

    "When we try to pick out anything by itself, we find it hitched to everything else in the Universe." - John Muir

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  4. Anonymous
    2014-07-27T13:42:04+00:00

    Mine says no updates have been installed yet...and nothing else is there to click on..help?

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  5. Anonymous
    2014-07-27T10:55:55+00:00

    The only solution now is a refresh/rebuild.  There's no other automated fix.  The servicing stack is screwed up and can't get this update installed.

    I'm sorry that I don't have any better solution.

    Hi Susan, Thankyou for your prompt and honest reply. 

    Once i've finished backing everything up i'm going to give a refresh a go. I'll let you know how i do. 

    Any solution, even if it's difficult to swallow, is still a solution.

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