Error: We couldn’t complete the updates, Undoing changes. Don’t turn off your computer.

Anonymous
2014-05-14T19:34:39+00:00

This error may appear anytime a Windows Update fails. To investigate possible solutions, we need to start with the specific error code.

We can do this by viewing your update history.

  1. Swipe in from the right edge of the screen (or, if you're using a mouse, pointing to the lower-right corner of the screen and moving the mouse pointer up), and tap or click Settings.
  2. Tap or click Change PC settings, and then Update and recovery.
  3. Tap or click View your update history.

View failed update error code.

Please post here with your error code, so that the Community can try to help guide you appropriately.

Windows for home | Previous Windows versions | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2014-09-12T04:55:50+00:00

    Let me set some expectations here.  All automated fixes have been released in the form of other updates.   There's going to be no fast fix and no automatic correction.

    Please open a support case with Microsoft by calling 1-800-Microsoft.

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  2. Anonymous
    2014-09-12T04:25:53+00:00

    Error Code 800F0920

    Fix for KB2919355

    This update failed to install over and over again in the middle of the work day. 

    Beyond frustrating how much time is wasted on this.  Please correct soon.

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  3. Anonymous
    2014-09-06T19:51:05+00:00

    The only way to sort out this problem and doing a clean install and start all over again.  That is what I did on Thursday - it took me a long time, but I am now back up and running much better than it did before.

    Can you please describe what you mean by "clean install" ....I hope you don't mean uninstalling W8 and reinstalling it.

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  4. Anonymous
    2014-09-06T19:18:15+00:00

    The only way to sort out this problem and doing a clean install and start all over again.  That is what I did on Thursday - it took me a long time, but I am now back up and running much better than it did before.

    Can you please describe what you mean by "clean install" ....I hope you don't mean uninstalling W8 and reinstalling it.

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  5. Anonymous
    2014-09-06T15:39:33+00:00

    The only way to sort out this problem and doing a clean install and start all over again.  That is what I did on Thursday - it took me a long time, but I am now back up and running much better than it did before.

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